The Gray Haven

Very Good
Traveller Type:
  : Spacious property. Nice decor. Good location.
  : Early checkout was not good as we tried to extend from 10am to 12pm and were refused. Called back after 12 and no cleaner had been. Lack of tea towels and I felt coffee, tea and sugar. should have been provided in the empty jars like our other cottage stays. Another key as we were 2 couples. Front door was not easy to lock and unlock.

Wonderful
Traveller Type:
  : Pleasant decor, large house, 5 minutes walk to Whitby shops, dog friendly, comfy bed, 2 bathrooms, large dinning table and large lounge, most of the equipment youll need. On street parking good in October. Dont forget your own shampoo & soap, extra dishwasher tabs, coffee etc
  : Key box fiddly - very low - have to get on floor or put your back out tapping in the numbers. Theres still an old disused key box next to it that you can end up faffing about with until you realise it isnt that one. Hot bath tap not working when we were there, reported so may be fixed soon, but 2 showers make good

Pleasant
Traveller Type:
  : Nice size property with great location. Nicely decorated and all required extras (tea, coffee, hairdryer iron etc)
  : Whilst the property had undergone a basic clean, bed sheets, pots etc there were a number of areas that had obviously been missed, under furniture, on shelves, deep clear of bathroom areas. Heating had been turned down and radiators turned off, so the house wasnt welcoming.

Wonderful
Traveller Type: Family with Young Children
  : Everything you need is there location is good very nice property .
  : .we had heating the first day second day was a bit on off so sat evening we felt cold and couldnt get heating back on.

Very Good
Traveller Type:
  : It was clean. Handy for the front if you are ok to walk up a short but steep hill. Cost property. I had no issue with my bedroom (main one). Plenty of lighting. Loved the dining room table to sit round playing games and chatting.
  : Lack of stuff - logs, matches, dishcloths, only 2 loo rolls for potentially 8 people. If not provided, would be great if you could say, so people can bring it. Parking - people. Wed to be prepared it is probably unlikely youd get parked outside from what we saw. We did get 5 mins away though, for no fee - or there is the Co-op car park.10am check out in a Sunday is standard but if you offered a later one, eg 40 for 2 hours, wed pay it. Dont like that you take the money from my account before the free cancellation period expires, or that we checked out on Sunday and its now Thursday evening and I dont have my damage fee refunded.