Richemont Cottage

Very Good
Traveller Type: Traveling as Couple
  : Everywhere was nice and clean. Only a 30 second walk to get to the centre. Lovely little cottage. Would definitely stop again!
  : The double bed was quite uncomfortable. Mattress was very hard. But thats the only bad thing I can say!

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Family with Young Children
  : the cottage was nicely decorated & furnished
  : the dishwasher was left full of dirty pots & cutlery, no wash tablets for dishwasher, so had to take out cups and wash them so we could make drink not acceptable, fridge not been cleaned crumbs on shelves, toilet seat broken,no parking permit left for us , mattress in main bedroom very uncomfortable, garden needed attention grass mot been cut for weeks, table and chairs very dirty. back door to cottage had been left unlocked, we think that it should made clear that access is up a steep slope and steps not ideal for less mobile people.

Very Good
Traveller Type: Family with Young Children
  : good facilities, clean and tidy
  : Parking not near the property so loading and unloading your luggage was difficult. would be very difficult for anyone with disability. garden a little untidy and very overlooked by other properties

Very Good
Traveller Type: Traveling as Couple
  : Great location, cute cottage and considering that it is dog friendly the place was clean and without any dog smells. All the main attractions were within a short walk from the cottage.
  : Missing car parking badge upon arrival. Parking was refunded, but it took a little while until we finally got a hold of the person we spoke to at the time. Everyone else we spoke to from the team were unaware of the incident and were questioning the refund.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : Everything was available upon arrival with the exception of the parking permit. A replacement arrived promptly. Whitby is one of our favourite coastal towns however it has very steep access to all areas. Access to cottage is via a steep restricted incline. There is a nearby lane that a car can travel but not park. The cottage location is therefore not suitable to anyone with walking disabilities or restricted to a wheelchair. The cottage is small but no problem for two adults and two children. Small garden to the rear. All you need for cooking should you wish to however the microwave did not function. The walk to the allocated car park is a steep climb so you do need to be fit. None of this is a complaint in any way. It`s just something that needs pointing out to potential customers. Whitby has a very well established holiday infrastructure. Beach is only 10 minutes walk from cottage. Town centre is the same. Railway station 15 mins walk. From point of booking to date of travel we were kept informed by client management. Texts to check all was well during stay also. All in all a very good experience
  : No parking permit when we arrived. Microwave did not function.

Very Good
Traveller Type: Family with Young Children
  : It had Everything you needed really home from home Perfect location lovely little garden
  : Seagulls squawking all night but it is Whitby afterall

Pleasant
Traveller Type:
  : The shower. Well presented comfortable bed
  : No wardrobe nor drawers in the second bedroom, unsuitable for 3 adults Having to pay 250 on top of the cost as a bond Only getting the money returned after we leave to return to Australia and charging 10 fee for the privilege. 20 emails from Host and stay for the 250 bond could be considered as harassment I would never stay at another Host and Stay property. I thought I was booking on Booking.com

Wonderful
Traveller Type: Traveling as Couple