Hoggarths Retreat

Very Good
Traveller Type:
  : Breakfast N/A Location was very good.
  : A couple of niggles. The dishwasher dispenser did not work properly. I could not get the TV working as it should. The heating requires a bit more info as the weather is turning colder.

Pleasant
Traveller Type: Family with Young Children
  : It was comfy and well equipped. Lots of bathrooms!
  : The admin. After booking through booking.com, they have their own booking form and there is a non-returnable 10 admin fee for a returnable deposit or pay a 15 insurance deal. Lots of emails. For a 2 night stay there was 1 dishwasher tablet, and 1 tea towel. No hand towel in the downstairs loo. Hair dryer in my room didn't work. Just seemed too much like hard work to stay there and not particularly welcoming. On day of departure got an email reminding us to go by 10am and saying the cleaner would be round shortly afterwards to check and if we were still there we would be charged extra - really! Have a bit of confidence in your cusomers. We aren't the enemy. I won't be going with this company again - I want to be somewhere for a restful stay.

Wonderful
Traveller Type:
  : Excellent location
  : Was clean but could have been done with a deeper clean

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : We liked the location , it was 5 mins walk into the centre of Whitby very convenient. The beds were very comfy , with nice clean bedding. We liked the fact that 3 bedrooms were en suite , there was a downstairs toilet too. The only cooking we did was to make bacon sandwiches on the Saturday and Sunday morning so cant really comment on the cooking side. We had some nice meals out , White Horse and Griffin and Abbey Wharf and visited lots of nice pubs.
  : There was a terrible smell when we entered the property , smelt like mucky and damp , we opened all windows and doors , think the source of it was the mucky mop and bucket left in kitchen, put it outside and smell went. The carpets especially the lounge had lots of stains on it , its about 10ft square , would cost a couple of hundred quid to replace. The sofa also had stains on it . The lounge area is not big enough if there are 8 adults , there were 6 of us and it was a squash. The bedrooms had no drawers or wardrobes, 3 of the bedrooms had a small rail with a few coathangers on them , could have done with a lot more hangars, looked in shops in whitby to buy some but couldnt find any . We think there could have at least been drawers at the sides of the bed. Fortunately we had a spare bedroom so we was able to put our bags etc in there, one of my sons and girlfriends lived out of their bags. We stayed in this house 4/5 years ago and feel it really needs a bit of TLC, perhaps a lick of paint and some deep cleaning. All in all we had a great time in Whitby and would probably stay there again if a few minor improvements are made. If it was my property i think just a few minor adjustments would make it so much better !

Wonderful
Traveller Type:
  : Location was excellent beautiful house with plenty of space and bathrooms
  : On arrival the house was very cold due to the heating not working, the house was not very clean on arrival all the pots and pans were filthy, the freezer was totally frozen up hence the door wouldnt shut properly, one of the hairdryers didnt work.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : very nice and cosy place
  : not cleaned, toilet so dirty with marks, beds with hair and beds not made, we can see was used by previous, towels on the floor with hairs and bins full on toilets. Glad I always bring extra towels and sheets to use as I always say we might need one.