Bagdale Rise Apartment

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple
  : Location and parking included (although it is tight if you have a large car)
  : After booking was informed wed have to pay either 25 insurance or a very large deposit to which there would be a 10admin fee and we wouldnt get the money back for 7days!!!! I dont understand how an admin fee can be charged on a deposit or why this was not made clear when booking.We also received several passive aggressive emails from Host & Stay who manage the property before and during our stay. The upshot is that we will never ever book another property which is managed through them.Coffee machine didnt work (leaked) and the previous occupants burnt toast was still in the kitchen - not sure how well it have been cleaned

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Traveling as Couple
  : Comfortable apartment
  : The initial trying to contact someone on the day I got there it took many missed calls before they answered. Couldnt understand a word they said English very poor. Contact should be made a day earlier to prepare guests before a 5 hr journey. The apartment did require better cleaning. Light fittings in all rooms very dusty along with behind tv. Definitely more attention to detail required with cleaning.

Wonderful
Traveller Type: Traveling as Couple
  : Very clean and tidy.
  : None

Wonderful
Traveller Type: Traveling as Couple
  : Bagdale Rise is an excellent, comfortable apartment situated close to the Whitby harbour, with very much of Whitby being in close walking distance. The apartment is equipped with Wifi, a smart TV, dishwasher and all of the kitchen appliances and utensils you could need. The free parking space is very useful and is much appreciated. This was our third stay in the apartment and we will be back again.
  : The bed slats on one of the beds were a little wobbly and may need tightening or replacing.

Wonderful
Traveller Type: Family with Young Children
  : Location, cleanliness and facilities in apartment. Great that it had a parking space.
  : One of the beds was a little uncomfortable and extremely creaky.

Good
Traveller Type: Traveling as Couple
  : Good location. Car parking a big bonus, space was small, but we never moved it over the weekend so it was helpful. Good communication with Host & Stay with all instructions clear for us. Bed/sofa comfortable
  : Very basic facilities, we were there for the weekend, mirrors were smeared, dust on some things, toiletries were shampoo only. No kitchen roll, box hankies etc, not available. There were 3 teabags only, three sachets of milk and about an inch of washing up liquid in the bottle. Kettle still had old water in it, as well as just looking dirty as there was so much limescale on the bottom. Toaster looked unclean, crumbs around the top and was rusted on the top, I think for the price point maybe more basic items could be available in the two bedroom apartment. I also think the kitchen equipment needs updated. We left the apartment clean and tidy and disposed of rubbish in the bin store as requested, but again no rubbish bags available anywhere in the apartment for us to refill the kitchen bin.