Warrington Fir Grove Hotel Sure Hotel Collection by BW

Disappointing
Traveller Type: solo traveller
  : Average at best

Very Poor
Traveller Type: family with young children

Poor
Traveller Type:
  : Looks nice. Wendy was very friendly.
  : This hotel was not as expected, it was unexplainably warm, uncomfortable and very unhygienic. To start our horror experience out, we only had 2 beds in the room when we had booked to have a 3 bedroom room, to solve this issue they gave us a sun bed and threw a mattress on it! This was very uncomfortable and the mattress kept tipping over. The man at reception was rather annoying, making stupid jokes and asking us what are we doing here? this made us feel quite out of place instead of welcomed to the hotel. The room had 0 air conditioning and was boiling, to solve this issue they gave us a little desk fan which barley circulated the room, resulting in one of the most uncomfortable sleeps in my life. I will avoid this in this hotel in the future.Big up Wendy the cleaner though, she made some cracking jokes and was very friendly - clearly made an effort with her job and is a huge highlight to the hotel, due a pay rise Id say.

Poor
Traveller Type: group
  : Looks nice. Wendy was very friendly.
  : This hotel was not as expected, it was unexplainably warm, uncomfortable and very unhygienic. To start our horror experience out, we only had 2 beds in the room when we had booked to have a 3 bedroom room, to solve this issue they gave us a sun bed and threw a mattress on it! This was very uncomfortable and the mattress kept tipping over. The man at reception was rather annoying, making stupid jokes and asking us “what are we doing here?” this made us feel quite out of place instead of welcomed to the hotel. The room had 0 air conditioning and was boiling, to solve this issue they gave us a little desk fan which barley circulated the room, resulting in one of the most uncomfortable sleeps in my life. I will avoid this in this hotel in the future.Big up Wendy the cleaner though, she made some cracking jokes and was very friendly - clearly made an effort with her job and is a huge highlight to the hotel, due a pay rise I’d say.

Very Good
Traveller Type: Family with Young Children
  : Size of room. Access to other local facilities
  : Second single bed was a fold up which collapsed when my son rolled over in it

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: family with young children

Very Poor
Traveller Type: Business Traveler

Very Poor
Traveller Type: review category business travellers

Very Poor
Traveller Type: Family with Young Children
  : Refunded quickly
  : Booking was cancelled as hotel had closed so didn't stay here