The Imperial Torquay

Policies

When booking more than 10 rooms, different policies and additional supplements may apply.

WiFi is available in some hotel rooms and is free of charge.

Private parking is possible on site (reservation is not possible) and charges may be applicable.

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 16 years old stay for £20 per person per night when using an existing bed.
Children from 3 years old to 15 years old stay for £20 per person per night when using an available extra bed.
No cots are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Sauna is closed from Mon 06 Jul 2020 until Mon 31 Aug 2020
Sauna is closed from Wed 14 Oct 2020 until Sun 28 Feb 2021
Please note that there is a smart-casual dress code in the hotel restaurant.

When booking 10 rooms or more, or 10 room nights or more, different policies and rules will apply. (Such as prepayment 14 days prior to arrival and rooms becoming non-refundable, please contact hotel direct for more information)

The pool is sometimes used for swimming lessons (check for times). Guests can still use the pool at these times. Children are welcome to use the swimming pool until 18:00. Indoor pool and gym slots need to be pre-booked and are time limited. The outdoor pool is heated and accessible at the weekends throughout the summer months and is weather dependent.
If guests wish to dine in the restaurant for an evening meal dinner reservations are required. Please note that children aged 5 and over will be charged for breakfast and dinner as taken if they are not on an inclusive package.

Guests will be required to present the payment card used to make the reservation upon check in. Failure to present the original card will result in the deposit payment being refunded back to the original card and a new charge being taken from the card presented at the hotel.

If guest wishes to pay with cash, photo ID is required, either a passport or drivers licence. This must be presented alongside the payment card used to reserve the room.

Dogs are only allowed permitted in certain rooms (sea facing and on the garden level), this is subject to availability and by prior arrangement. You must contact the property if you wish to bring a dog; there is an additional charge if you are bringing a dog. Please note that not all room types can accommodate dogs and that dogs are not permitted in areas where food is served or in any of the leisure/pool areas.

Please note that not all room types have balcony access. Please consult the room descriptions.