The Old Pump House

Pleasant
Traveller Type: Traveling as Couple
  : Quiet location with plenty of parking. Reasonably equipped house. Comfortable bed. Nice bathrooms.
  : Garden area was full of weeds and bare and not welcoming. Could do with a fence at the back and some more content...we didn't use it at all. Windows were dirty especially at the back. Also the hob extractor leaked water after a shower upstairs.

Good
Traveller Type: Family with Young Children
  : Property in need of basic maintenance. Loose toilet seats, flush not working to one, table top dangerously loose, kitchen kickboards broken, velux blinds in one bedroom broke. All easily fixed so no excuses really

Very Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Family with Young Children
  : Breakfast not applicable as self catering. Comfortable seating. Showers excellent. 2 Bathrooms. Quiet location.
  : Beds were futons, really struggled to get out of them as too low. No handrail on right side of staircase going down. Downstairs fire alarm missing/ none there. Roof vent fire escape ladder in twin room was broken and screws absent, therefore unusable. Reported via email to address given early on Monday the fact that when we arrived we were down to one light bulb working and toilet seat sliding off plus sink plug stuck in main bathroom. NO reply was received. I therefore phoned Nth Wales office on Thursday, no reply, Paige phoned back later in the morning and a maintenance guy called Pete replaced both the bulb and toilet seat on Friday he also took some photos of the aforementioned issues and problems, sending those to the Pillow offices. Unfortunately really, we felt we had to down rate the property and point out these issues, which could have been simply rectified which then we would have definitely given a far higher rating. Also we really feel that it should be stated in your advert that the property is not suitable for the elderly or people with mobility problems, as it now stands..

Very Good
Traveller Type: Traveling as Couple
  : Lovely property, great clean facilities. Very comfortable bed.