OYO The White Horse

Disappointing
Traveller Type: review category business travellers
  : Bedroom was 'OK'.
  : Bathroom was awful. Boxing-in around toilet was missing/damaged. Towel loop by sink fell off every time you tried to move the towel. Shower was ok, but nothing felt that clean. Window doesn't stay open on it's own, so had to wedge it, as it was a really hot night. Corridor/stairs smelt of dogs. Best of all.....told on arrival, that there's no breakfast, as Chef is on holiday, even though I'd clearly booked a room with breakfast. Other than when I first checked in, never saw a member of staff, so couldn't complain in person in the morning when I left. I admit this room wasn't expensive, but for that money, it should've been better than it was.

Disappointing
Traveller Type: young couple
  : Comfortable bed. Nice small courtyard
  : Damp smell. Rotting architraves and skirting boards. Crooked bed. Need to make your way through drunkards before getting to the room. Disappointingly, no food served at the pub.

Disappointing
Traveller Type: young couple
  : The location was ideal , short walk to village centre beds were comfortable , Sam was welcoming
  : We booked b+b , no chef available to cook ,booking .com were told by the management but we were able to request breakfast and payed for it , no coffee and milk had to ask for it , no toiletries, cupboards and draws falling apart , room and bathroom could do with decorating very grubby looking,

Good
Traveller Type: with friends
  : The location and comfortable bed.
  : Couldn’t regulate the shower it was hot or cold.Breakfast wasn’t provided as they didn’t have a chef.

Disappointing
Traveller Type: young couple
  : Location
  : N/a

Very Poor
Traveller Type: family with young children
  : Nothing….
  : Absolutely disgraceful

Very Poor
Traveller Type: family with young children
  : Close to town.
  : Arrived on Thursday evening in preparation for a funeral in the area the next day (so was already stressful for us as a family) to find out that there was no breakfast on and no mention of any refunds…Upon checking our room we found that the skylight was smashed on the inside, I had 2 babies with me so this made me feel uneasy as the only space to put my travel cot was underneath this broken window…I had to put my babies in another room with other family members as I couldn’t settle. The next day we’d been to the funeral and went back to our room to get changed to find that cleaners had been in and left a poo in the toilet!! No evidence it had even tried to have been flushed and it had stunk our whole room out!! I had 2 rooms booked under my name, the other for my parents and there room wasn’t clean even after cleaners had been in! Dust everywhere and very thick…

Poor
Traveller Type: family with young children
  : The bed was comfortable no soap or bag in bathroom bin for feminine products
  : We paid for twin room with breakfast . There was no breakfast for us we had to pay for our breakfast in town they had only a double bed for us for our 1st night there good job we are sisters and ok sharing a bed but an uncomfortable night for me and yes I did fall out !. When we got back after going out at 11am for breakfast and sightseeing our things had been packed into our cases and switched to a twin room , after we went looking for someone to tell us where our items where we finally where given keys to our new room , the next room was more spacious with twin beds but once again no soap in the bathroom or bag in the bin . Spiders once again all-around as it was in the 1st room and something not cleaned off the TV screen that had been splashed on we didn't want to touch it . I understand there was a death in the family that's why no breakfast but also no money back for it either The cost of it had to be paid for again by myself .

Fair
Traveller Type: review category business travellers
  : The bar staff were friendly , bed was comfy.
  : No shower gel or shampoo.

Good
Traveller Type: family with young children
  : We liked the location of the place and close by to the wedding we were attending. The room was spacious.
  : We thought it was expensive for what it was, we didn't have any hand soap in the bathroom, the shower almost flooded when we used the shower due to the plug, and could have done with a plug next to the mirror.