Swinton Bivouac

Good
Traveller Type: Family with Young Children
  : The chalet was so unique and quirky. Not something i would usually book but loved the experience
  : When your paying over 200 per night for a stay, i expected minimal issues. On arrival we realised the fridge wasnt working. Staff were helpful and gave ice packs. I was uneasy with this as we had raw meat and no way of knowing if the temp was safe. The following day the fridge still wasnt fixed and we were given more ice packs. I believe in self catering accommodation a working fridge is a must. Lighting outside was not sufficient. There were a few slips and trips on the steps while using the hot tub at night time. Definitely needs more lighting. We also took our dog on the holiday, there was no gated area, so we either had to put her on a lead and attach to a tree or lock her in the chalet while we used the hot tub. Would of being nice to have a gated area so she was free to room.

Good
Traveller Type: Traveling as Couple
  : Location was perfect. Facilities were great.
  : Hot tub wasn't full the first night we arrived.

Very Good
Traveller Type: Family with Young Children
  : Lovely location, comfortable bed, lovely warm shower. Appreciated the welcome pack. Hot tub amazing. Staff friendly and helpful. Tea and coffee with wi fi connection in the reception area was great.
  : Check in very difficult. Arrived after dark and signs for directions very poor for the Bivouwac section. No answer on the telephone when I tried to ring for assistance locating the lodges. Cooking area rather small to accommodate 6 people and not a good selection of pans available.

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Family with Young Children
  : Cafe, showers, lounge
  : Yurt was tired with matted faux fur chair rugs, hh bottle covers scruffy, cobwebs and beds felt damp. Cleaner could do with using vacuum hose in many areas and decking scruffy. Hard to sleep if windy as strapping on the tent roof constantly noisy. Not told on arrival or in welcome books to book a table for dinner in the cafe and ended up with no diner on our last night not even offered a takeout. The ceiling in the yurt was filthy on the outside but not nice to look at whilst in bed.

Very Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Family with Young Children
  : The lodge was quiet and had a hammock outside which was lovely to lie in and just relax. Inside the lodge there was a sweet little burner to cook / make coffee, a good amount of kitchen equipment and outside was a gas fridge. There was a wood stove and the bathroom was pretty well appointed. The hand wash was lovely.We did have a wood fired hot tub but we didn't use it. The walk to the druids temple was fun and the central facilities by the cafe were great. It had a swing, a cinema room, chickens, a play area and a lounge where you could charge your phone and get a drink. They had these great rechargeable light bulbs which lasted all night and could be swapped at the cafe for newly charged ones. This was a brilliant service.
  : The site didn't answer any questions in advance. I've never had a problem with a hotel / glamp site answering things asked via booking.com but in response to my question when booking I just got a long standard email about facilitates which didn't answer my question. I asked it again in response and received no response.There were bits of rubbish from previous occupants in our lodge which we found when pulling some blankets back on the bottom bed, the tea towel that was with the cleaning items was soaking wet when we got there, we didn't really want to use it as a result. The king bed on the top platform had a thick mattress topper on it that didn't cover the whole mattress so one person had half their side of the bed with a steep topper, and half without, not a great nights sleep. All the beds were uncomfy in all honesty. The hot tub is to the back and on the side of the property and not by the front by the door. I'm assuming this is done for some sense of privacy but really each hot tub has a window of another lodge looking right out onto it anyway. As parents of a small child we didn't feel like we could use the hot tub in the evening because we couldn't see the front door of the lodge from it which was a bit disappointing. I wished we'd known there was a lot of tree felling happening on site due to a fungal tree disease before we booked.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children