Hatfield Lodge

Policies

WiFi is available in public areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 17 years old stay for £10 per person per night when using an existing bed.
No cots are available.
No extra beds are available.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please inform Hatfield Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Key collection, registration and facilities are all situated in Best Western the Hatfield Hotel, which is located opposite the Hatfield Lodge. When booking 5 rooms or more, different policies and additional supplements may apply.

Best Western the Hatfield Hotel operates ticket only events on New Year's Eve in the bar and restaurant. If guests wish to dine in the hotel, please contact directly for the options available.

The property has a car park situated next to Hatfield Lodge, which is shared with Best Western The Hatfield Hotel. Parking spaces are limited and are on a first-come, first-serve basis. Unfortunately, spaces cannot be reserved or guaranteed. Once parked in the car park guests will need to register their car details on one of the touch pads located either in Reception or the Terrace bar in Best Western the Hatfield Hotel in order to be issued with an electronic permit and to avoid a fine.

Please note, most rooms are accessible by stairs only. Therefore it may not be suitable for guests with mobility impairment. Guests should contact the property for further details.