O2 Arena Apartments

Very Good
Traveller Type:
  : One bus ride away from the O2. Very convenient for concert goers like us! Not to mention, the property was immaculate. Can use a bit more fans during the summer season though. But over all, a very nice place!

Wonderful
Traveller Type:
  : Location for the O2 Cost
  : Very hot - could have done with a couple more fans . Couldnt open the balcony doors .

Wonderful
Traveller Type:
  : Great location for concert at O2
  : One of the beds mattress was very uncomfortable

Wonderful
Traveller Type:
  : Ideal place for our group

Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Family with Young Children
  : The apartment was lovely and an absolute bargainDefinitely a home from home
  : The only thing letting it down was the broken blinds and slight cleanliness issues

Poor
Traveller Type: Family with Young Children
  : The bed was so uncomfortable had to sleep on the couch so couldn't sleep

Poor
Traveller Type:
  : modern
  : beware this is half a scam probably the worse customer experiences that ive had. the 3 stage check in process is awful, they want IDs inc children of anyone who may step foot inside the apartment. stage 2 then on the day arrival be prepared to be told you have to BANK TRANSFER 500 as a deposit! not by card as you would have protection. they send you to a incorrect address whilst this is happening practically forcing your hand by paying the deposit or loosing money on cancelling your stay. once money is transferred your then suppose to receive instructions on where the property is actually located. this may or may not come in my case it didnt.. which resulted in multiple calls (totalling 1.5hours) attempting to speak to the right person. the person on the phone cant do anything and has to e-mail someone else to resolve whilst you prey it gets resolved.. so be prepared for a 2 hour debacle upon trying to check in. your then given a host of rules which result in a monetary (usually 500) towels (150) penalty taken directly from the deposit that you have sent. (u will have no control over this as u bank transferred) this will leave you heavily anxious and unable to relax in the property. then you have to wait 7 days and hope they refund you (not received mine yet) a 250 pn stay could well end up costing you 750 stay clear.. nobody at the property just codes and boxes .. and 30 minute wait to speak to someone minimum.. stay well clear of this property in my opinion.. hands down the worse experience i have ever had .. nothings sorted prior to your arrival.. all designed to force your hand on the depo and then collecting on the back end for any rules breaches..i will never stay here again

Very Poor
Traveller Type: Family with Young Children
  : Nothing.
  : Dirty apartment, bad smell in the rooms. If you do not have the desire to live in dirty conditions, be prepared for the fact that no one will return your money (even if you live there for a day out of the entire paid stay)

Wonderful
Traveller Type:
  : Clean modern easy to follow instructions
  : Shower didnt have anti slipNo tea towel!