Self Catering Accommodation Cornerstones 16th Century Luxury House overlooking the River

Good
Traveller Type: Family with Young Children
  : Great location and lovely property
  : Jacuzzi bath wasnt working, which was disappointing. From reading previous reviews, this was a known issue but hadnt been resolved. The standard of cleaning also wasnt as high as expected - in particular the overflowing heap of bin bags in the garden needs to be addressed. The dining equipment (cups, table mats and pans) are also in need of a refresh. We also experienced problems with the separate garage when leaving the property as someone had parked in front of the doors, blocking our car. Fortunately we managed to find the owner in the nearby hotel or we would have been stuck. Appreciate that this isnt the fault of the owner, but it sounded like this is a regular issue so putting cones outside the garage or warning bookers that this can happen may be helpful.

Wonderful
Traveller Type: Family with Young Children
  : The rooms are amazing the house is incredible. We loved it other than the steps . We will be telling all our friends about this place.
  : The place could be cleaner, just general vacuuming and making sure the towels ready for use not left all over the house on various heaters. The rubbish bins outside were all completely full. The yard outside needs a big clean up also. I hate to be so critical as the place is really fantastic but just needs a bit more attention to detail.

Pleasant
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type:
  : the views over the river, lovely character features and huge bedroom en-suites!
  : nothing

Good
Traveller Type: Family with Young Children
  : There are so many Pros to Cornerstones. It is a gorgeous period property, cosy and comfy and well equipped. Plenty of room for a family/group stay and such a great location with bars/ restaurants and walks along the river and canal literally on the doorstep. The private parking is also a great boon.
  : Cornerstones markets itself as a luxury property, Im sure it was at some point but its now very tired. The spa bath in the Castle room doesnt work, the sky light leaks and leaves a wet patch on the carpet and the shower doesnt drain away properly. There is no real extraction in the small loo in the castle room which kind of knocks the romance of that room on the head! The TV room is a lovely room with pretty views, it is so cosy too but odd to only have two chairs, more furniture would be better. We were left a note apologising that the previous guests had broken the window seat and yet according to the guest book broken window seats are a permanent issue! We couldnt use the fire in the Front room because the previous guests had also broken the glass and that was a real shame because the only way we could then sit all together in a group was in the dining area as the front room was just a tad too chilly for my elderly mother in law. The real rub though was the full bins in the River room. Not just usual rubbish but dirty nappies and used tampons. This was utterly appalling. I like to give people the opportunity to put things right and the guest book encourages you to call Beth the Housekeeper which we did and left a voicemail but we heard nothing. An apology at least would be nice, not only is this disgusting but we live in times where infectious disease is something that concerns us all. Otherwise things like broken glasses, cracked mugs, broken plant pits and cigarette butts in the garden just show a complete lack of attention to the detail which is so important to ensure guests feel comfy and relaxed and not like they have to clean the place first.

Wonderful
Traveller Type:
  : We loved the location, the cuteness of the fire and the rooms. The top bedroom was luxurious. It was winter so we didnt use the garden but it looked magnificent with spectacular views.
  : It could have been a bit warmer especially on arrival and with more kindling and firefighters as it took us ages to start a fire with what was provided.

Wonderful
Traveller Type:
  : Location

Good
Traveller Type: Family with Young Children
  : Location
  : Living rooms were very dark in the first room and the second living space was very dated and felt a little like a old folks home

Very Good
Traveller Type: Family with Young Children
  : Beautiful central location and a wonderful old building. The owner was extremely helpful and responded quickly to questions. The rooms were a very good size, and the bedrooms and bathrooms were just what we needed for our family group. The kitchen was well equipped so if you're going for the walking no problems with washing! Garage parking was provided nearby, which was a bonus.
  : We stayed during a very hot period and it would have been lovely if we could have eaten outside to take advantage of the spectacular river view. There is a garden table, but the selection of chairs wasn't suitable for sitting around the table - a set of 6 matching chairs would be a real bonus.Some of the crockery was chipped, and there wasn't a matching set of cutlery- small things, but what, in my eyes, make it 4 star and not 5.