Potters Bank

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : Clean and very quiet. Close to town via car or walking paths. Parking at Prince Bishops Car Park is reasonable and very close to downtown. I would rent it again if in the area. Our favorite restaurant in Durham was Riverview Kitchen for breakfast or lunch. Grocery and restaurant deliveries are available here via Uber Eats and similar services.
  : The online guest instructions said "thermostat on wall." We think the regular thermostat shown in the Booking.com living/dining room picture above the wall phone was replaced by a non-descript wireless device but had no remote control. We hunted for three days and found an un-labelled device in the laundry room that turned on the heat. There was still no way to set the temperature. So we turned on the heat, it got hot, then we turned it off to keep the temperature reasonable. On the other hand, the separate hot water was scalding hot, so be careful. The online instructions for the garbage pickup schedule were useless. We eventually searched the internet to find out the pickup day from the town website. Nearly all furniture, dining items and even the kitchen cabinets are sourced from Ikea. Fortunately we found an Allen wrench in a kitchen drawer as we needed to tighten some of the loose Ikea bolts in the dining chairs. The place is new and clean, and its great to have a parking space, but don't expect the character normally associated with a rental home that is used by long term owners. No shelves full of books to read for example. Host and Stay, the property managers, can be difficult to reach. Unfortunately like many organizations these days, you can't get contact information for a specific person who is local and knows the property details. They operate more like an online call center. By way of example, I wanted more information about the garbage pickup day mentioned earlier. I asked via their customer service email and they cut and pasted the online "guest book" information I already had. Soo annoying!! I also got three separate email requests from Host and Stay for a damage waiver or security deposit even after I had paid the damage waiver and received a receipt from Superhog, the group Host and Stay uses to collect such fees.

Fair
Traveller Type: Family with Young Children
  : location and modern, tasteful
  : The ground floor was unclean, smelly and things broken in downstairs bathroom. The thermostat and oven didnt work properly.

Wonderful
Traveller Type: Family with Young Children
  : Location was excellent, very easy to walk into the centre

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type:
  : NA
  : The shower in the upstairs shower room had a faulty tap and we couldn't use the shower.