Katrinas Apartment By Treetop Property

Disappointing
Traveller Type: Traveling as Couple
  : location
  : very noisy neighbours

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Solo Traveler
  : Good value and very comfortable

Poor
Traveller Type: Traveling as Couple
  : We had no shower working at all for our two night stay. We contacted them on the first morning to report this and continually told to check various potential causes (each time having to go back and forth to the property as no phone signal there). We kept requesting for someone to come out rather than us try and sort on our holiday. After much insistence we were told someone would come after 5.30pm; we waited until 7.30pm and nobody came. We then messaged when we were out having dinner and were informed that someone had come? No phone call at all however if this was the case. Finally someone did unexpectedly knock on the door at 8am on the day we were due to leave! The shower switch was apparently broken so he said he could repair but had to go to the shop..we were leaving anyway. No hot water either for 24hours as the hot water switch (located by the front door light switch!) had accidentally been turned off prior to stay. Many previous reviews commenting on this.We insisted on having a refund for our last night as desperately needed a shower so wanted to find alternative accommodation (our romantic getaway in the cotswolds that wed been looking forward to!). But that wasnt granted. We finally, after much complaining after, were offered a goodwill gesture of 20!Really wouldnt recommend this place..not having a shower for three days is unacceptable and we were made to feel like we were being unreasonable throughout our stay in requesting it be sorted. The customer service was pretty shocking so stay away!

Very Good
Traveller Type: Traveling as Couple
  : Cosy, clean apartment, in a fantastic location.
  : You could hear tenant's in the above/below apartments very clearly.The entrance staircase could do with a revamp.

Very Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Solo Traveler
  : Location close to town - about 5 minutes walk from the centre. V quiet for the location to town too. Kitchen well equipped.
  : Parking - even for a tiny car is a challenge on the streets nearby. Be prepared to park and walk. The hot water hadn't been put on so my shower was a very quick one!

Very Good
Traveller Type: Business Traveler
  : good location, comfy & well equipped
  : little hard to park at times, not the apartments fault though really

Good
Traveller Type: Traveling as Couple
  : Location was brilliant and xx accommodation fine for the two of us
  : The main problem and would have to seriously have to consider if we were to book again. The flat above us on each of the three mornings that we stayed, we were woken at about 5.30 am with a mans voice shouting as well as radio on in background. You could hear what he was saying and the abusive language that was being used! It woke both of us up I managed to go back to sleep but my husband who is a lighter sleeper did not. We will be going to Cirencester very often and where we stayed would be ideal for further visits except for the shouting bad language and so early from flat above A great shame

Very Good
Traveller Type: Traveling as Couple
  : nice little apartment 5-10 minutes walk from all amenities
  : lack of parking