Quy Mill Hotel & Spa Cambridge BW Premier Collection

Policies

When booking more than 5 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Free public parking is possible on site (reservation is not needed).

Pets are allowed. Charges may be applicable.

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 13 years old and over stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

This property may host on-site functions and some rooms may be affected by noise.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please note, during Covid-19 restrictions, the property will be offering a Grab&Go continental breakfast and the restaurant will be closed. The garden bar is available.

Full payment is required on arrival.

Please note that children under the age of 16 are only allowed in the pool before 18:00 daily.

Please note that breakfast is cheaper when booked in advance, at GBP 12.50. If breakfast is taken without prior arrangement, this will cost GBP 14.95 per person, per day. The cost of breakfast extras varies.

Please note there is no lift.

Kindly note the following:
25 December: Only Continental breakfast will be served. No lunch or evening meals available.
Leisure facilities and spa will be closed on 25 December, different opening times apply during the Christmas and New Year period.
31 December: No evening meals available.

Extra beds are limited and subject to availability upon booking. Any issues regarding extra beds will be handled by the hotel directly. Please note standard rooms cannot accommodate extra beds.

Spa treatments need to be booked prior to arrival to avoid disappointment. Please note that the property do not hold allocated slots for residents. (Treatments must be booked directly with the spa)

Early check in and late check out can be arranged for an additional fee (subject to availability)