The Portland

Very Good
Traveller Type: Business Traveler
  : Very nice breakfast.

Very Good
Traveller Type: Traveling as Couple
  : Our spacious room! Beautifully decorated. Quality bedding and fabrics. Nice tea tray. Free toiletries. Mini fridge in the room. Good lighting options for reading. Bargain price so great value for money. Socket near a mirror!! We didn't use the coffee machine but had we stayed longer, we would have done. Gorgeous shower. Helpful and friendly staff both on reception and in the dining room. We had a complaint regarding one of our meals and it was dealt with perfectly. Very pleasant Merlot!
  : Would have preferred a drinking area prior to eating. The whole space is the dining room which was fine but it was quite busy and a tad noisy which isn't the end of the world but it would have been appreciated by us. There was a singer performing which we didn't know about before we booked. She was OK but not something we personally enjoy whilst eating. My husband is a real ale drinker so the selection of beer was disappointing for him but he was relieved to see Peroni! My husband's gammon was unfortunately very overcooked. It was more like crispy bacon. Disappointing but it was dealt with very well. 10 parking fee. Presumably people dining who drive don't pay for parking and so it was 10 for overnight. Would rather pay a couple more pounds on the room rate and it include parking.

Very Good
Traveller Type: Family with Young Children
  : The room was very comfortable, tastefully decorated and warm but we found the bedside tables a nuisance. They were very small with a big table lamp stuck on top. This was inconvenient as we needed to put tablets, clocks, water etc on the table. I put mine on the floor put we needed to leave the other one as a bedtime switch off . The hotel had romantic memories for us, being where we met almost 60 years ago! It was convenient for where we wanted to go.
  : As above but the 10 charge per night for parking is outrageous. You wouldn't pay that in a top notch hotel! We also found the 15 breakfast charge too much. I can't eat a cooked breakfast and my husband has just eggs, beans, tomatoes and mushrooms so we didn't purchase a breakfast at the Portland.

Wonderful
Traveller Type: Solo Traveler

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Traveling as Couple
  : Staff were amazing, friendly, nothing was too much trouble.Lovely hot shower
  : Unfortunately there was an error on the heating, therefore room was overly hot all night, the fan helped .. people smoking outside in the pub garden below our bedroom, so had to keep that window closed.Help yourself buffet Breakfast was plentiful and lovely, just needed to be hotter

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple

Poor
Traveller Type: Traveling as Couple
  : Nothing really except the staff were really friendly and helpful.
  : Hotel looked a little dated and needs refurbishment. No plug sockets next to bed. Nowhere for ladies to put makeup on or do hair, mirrors in wrong place.Poor mattress on bed. Bathroom shower flooded the bathroom and seeped out into bedroom. Room looked nice , but after further inspection it was grubby and needed a deep clean. Curtain ties coming off the wall. The bedroom door shuddered every time someone walked by outside. Our room was near the top of the stairs so everyone walked past at all hours. Room was noisy and could hear sounds from the bar below.

Wonderful
Traveller Type: Traveling as Couple
  : Lovely place, staff very helpful . Lovely room, clean, with everything you need. Would definitely stop here again if the price is right
  : Nothing