Crystal Sunset Luxury Resort & Spa - Ultra All Inclusive

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : the pools tbe slides the entertainment the overall hotel is stunning
  : the food was abit rubbish very samey each night.

Pleasant
Traveller Type: Traveling as Couple
  : The staff were excellent... polite, smiling, always happy to help and work hard. Who cares if they are not all fluent in English. I was in their country and I don't speak Turkish! Great location for shopping. Lovely room. So many food outlets to choose from 24 hours a day. Cleanliness.
  : The pool area is so crammed with sunbeds it's difficult to find a way into the pool. Access into and out of the pool is poor and limited. The ladder variety of access is not sufficient as all blocked by sunbeds and not everyone is fit or tall enough to lever out of pool. The man with the whistle!!!!!!! Just stop!!!!!! After check in you are escorted to your room and shown around it and told info you have already been given on check in then expected to tip for this service that you haven't asked for. The man was quite rude when we explained we had no cash changed yet. Was told he would take other currency. People have cases with wheels for a reason! And having travelled extensively for many years I am more than capable of finding my way around a hotel room. Spoke with many people who said this was not acceptable. This practise needs to be stopped. The only thing that let the room down was lack of bedding and iron/ironing board. It seems you get some kind of tablecloth on the bed that doesn't even cover it and have to request bedding. And the bedding isn't big enough for the king-size beds??? Have NEVER come across this practise in any 2, 3 or 4* hotels let alone a 5*. Why do you only provide bedding on request?? So many people complaining about it. The WiFi was terrible. Sometimes took an hour to get on it and certai nly not high speed. The evening entertainment outside is deafening and goes on until midnight. So don't be expecting to sleep before that. Some of these issues have been mentioned in earlier reviews so doesn't seem like they address anything.

Good
Traveller Type: