ROX Hotel Ankara

Wonderful
Traveller Type: Solo Traveler
  : Very well designed hotel.

Fair
Traveller Type: Traveling as Couple
  : Location
  : Unhelpful check-in person. No guidance given on parking. Didn't answer calls. Room full of smoke smell.

Very Good
Traveller Type: Family with Young Children
  : Great room design, good breakfast, good internet speed
  : Staff didnt speak English and some were unfriendly

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : Location is great
  : Spa requires appointment. All spa hotels always open except this one

Very Good
Traveller Type: Solo Traveler
  : The location is perfect, equally close to the old part of the city and to the modern. The size of room is good, comfort bed. Breakfast is on the roof top with a beautiful view. The room is the same as in the pictures on booking.comCleaning ladies were very nice, always helpfulOverall it was good, I wasn't disappointed, but they need to fix some things for sure.
  : The staff doesn't speak any English. I mean, I didn't have any problems, so there was almost nothing to ask from them. But if the customer needed something, it wouldn't be impossible to explain to the staff what the problem isThere was a smell coming from shower sewer from time to time, so I had to close the shower all the time. The breakfast is averagish. All the same stuff every day, and not a big choice anyway. The food is ok, but it says that the hotel has 4 star rating, the breakfast is not even close to that

Pleasant
Traveller Type: Traveling as Couple
  : Nicely located, 15 min walk to reach historic center. Personnel parks your car. Room design was great, breakfast ok(except for coffee).
  : Almost nobody speaks English. Personnel is reluctant to understand what do we need at all(simple things - coffee, dinner)

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Business Traveler
  : Very friendly staff, especially at receptions
  : Very friendly staff, especially at receptions Too bad though that few speak English The spa was not in operation

Pleasant
Traveller Type: Family with Young Children
  : I really loved the location. It was truly central, right in the middle of shops, restaurants, and malls. I liked that the rooms were newly renovated with fresh modern designs, light colors, and big windows that opened to freshen up the air in the room.
  : There were several issues I had with the hotel. It ranks as a four-star hotel but I do not think it is. 1. This hotel is in a pretty touristy district so I would assume some level of English level proficiency. Almost no one of the staff spoke English, so I had to google translate whenever I had to communicate with them. I felt really lost and unsafe because of that. 2. Breakfast was a true trash!!! Every single day was the same food. Also, they said it was from 7 till 11, but they started at 8 and wrapped up at 10, leaving us almost hungry twice. The products felt old. The staff was ignorant when I tried speaking to them or asking a question. They were borderline annoyed with us and felt like it was because I was speaking English to them. They did not have coffee and explained it was finished but they never filled it up. During the actual breakfast hours, they did not fill up empty food plates. 3. The smell in the room was bad. We thought it was a toilet smell, but we figured our it was coming from the AC. Whether it was on or off, the smell was still there, just worse if we would turn it on. So we had to sleep with open windows and be woken up every sunrise with the preyer sounds. We were sleepless all the time.