Club Marco Polo - Premium All Inclusive

Pleasant
Traveller Type:
  : Location, area and food
  : No proper cleaning for the rooms and dishes in the main restaurant

Poor
Traveller Type: Family with Young Children
  : The territory was beautiful and the location is rather nice -- the nature is gorgeous. There isn't much more that I liked to be honest. The night restaurant was good though, and the staff there was also good. The legendary abandoned hotel is nearby for those who might be interested, though I haven't been inside and I don't know if they admit wanders at the moment.
  : Most of the staff are rude and inconsiderate. The massage was pretty bad. Dishes were not very clean in the dining hall. The cleaning staff do not exchange all the cutlery after someone finished eating if the cutlery appears unused -- not very hygienic. We got food poisoning a lot, so while there's an appearance of food, we've started to be very weary of anything not covered or thoroughly cooked towards the end of the trip because of the flies, etc. There was a cockroach in our first room. The reception staff was trying to convince that it was "normal". The floors in the room were so dirty if we wore the hotel provided slippers, their white soles would become absolutely black, like you were hiking. The dust is that thick. And all this was after we tipped the cleaners. The hotel staff doesn't respect the no entry sign. So if you're planning on having fun in your hotel room, there's a good probability they'll walk in on you. In terms of paid restaurants the fish restaurant was pretty good. The Italian restaurant was full of insects -- like a lot of insects in all the starter dishes. We'd just left that one. You must also know that some people who come to the hotel pay a lot less than if you book through booking.com. The quality reflections the other price rather than the price we've paid. Another thing about the territory, the greenery covering one of the sides of the hotel was rather thin in September and you could see part of the abandoned hotel nearby, which isn't very cozy. The hotel has very nice pictures but they seem pretty dated. It's much more weathered now. If I'm not honest, it wasn't good at all. The territory is good looking but we've left several days earlier, because staying here was very uncomfortable.

Good
Traveller Type: Family with Young Children
  : beach & pool & evening events were good ...
  : very less variety for Vegetarians in the dinner & very less English language known staff .. was hard to communicate and ask for specific requirements we needed..

Wonderful
Traveller Type: Family with Young Children
  : Very good food quality and choice. Always something new for lunch or dinner. The stuff is very friendly and attentive. The evening shows were great and done by professionals. Spa area was also nice but the prices are quite high (more expensive than in Europe).
  : Not enough sun beds because people reserve them and leave. Difficult to find place at the beach or pool.

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : 1) The best restaurant and food variety which I have ever had. 2) despite that hotel was fully booked it felt like there were only 50% of people. Very quite and a lot of places everywhere3) family room is nice
  : Hotel territory wasnt very clean. Public Toilets were always duty

Disappointing
Traveller Type: Family with Young Children
  : Right next to the sea
  : Dirty rooms and public areas. Unhelpful/unfriendly staff

Very Good
Traveller Type: Family with Young Children
  : Most impressive was the Buffett everyday. The garden of the hotel area was fantastic.
  : Cleanliness in the rooms and between the buildings.