Bof Hotels Ceo Suites Atasehir

Wonderful
Traveller Type: Family with Young Children
  : Staff was good especially Me Husain

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : The staff are excellent
  : The smell of smoke in the units TerribleThey said they would rectify this issue upon my return since I have already booked again If this was a deciding factor I would not rebook this property as the smoke smell is awful and horrible The showers need improvement

Wonderful
Traveller Type:
  : Location , room size , room service and parking is all good , Rahman and Fatma are very helpful and all other employees are really nice and helpful

Good
Traveller Type: Family with Young Children
  : room is big. cleaning is very good. good location. good staff. breakfast is very satisfactory. if you don't want to pay for multiple rooms when the kids are grown up, this hotel is one of the best choices. the family suit has 3 rooms, apartment size kitchen and 2 bathrooms which is enough for 6 adults. best value for such a room.
  : the only problem is the furniture in the room looks old and worn.

Very Good
Traveller Type: Traveling as Couple
  : Beautiful apartment, spacious and comfortable as it looks in the pictures. Breakfast was good and the overall hotel staff very helpful.
  : Air-condition in the house wasn't working very well. The distance to the center was a little too far, meaning lots of taxi journeys to get anywhere. The most annoying was having to pay 7 for forks and spoons on the one day we didn't order from the hotel restaurant.

Very Good
Traveller Type: Business Traveler
  : Gym and spa facility. Good coffee in reception area
  : I could hear the hotel music through the room door and call to prayer at 4.30am. Pick a roomOn the other side of the corridor

Fair
Traveller Type: Traveling as Couple
  : Some staff were very kind and helpfulManagers after complaining about ac that didn't work in 1 room moved us to another floor which was inconvenient but OK. The ac was also according to the setting of whatever the floor was set but the upgrade suite was what their effort was although we just needed the ac to work as the one we had was perfect just ac had an issue They also Gave us some tokens for the laundry which was much appreciated Managers they to resolve issues after us bringing it to their notice but they overlook alot of the staff incompetencies when infront of them(they only correct them or provide a service If asked or if you complain sadly)They were very attentive after our dissatisfaction and made an effort to do their usual tasks (which should be done for all people at all times ) even better when they saw us. So not sure what's going on with the service it's either very good or completely absent They gave us the senior manager details after complaining who was happy to assist and help us as best as he could and we are thankful for that also after that the staff were all attentive to us and made an extra effort to do their jobs (which they should do to every guest not just the ones who complain so we hope they will respect all guests that come always and provide excellent service to all guests)
  : The lack of management or concern when we checked in The lack of having a porter load baggage from vehicle The lack of concern of staff Fatma umut rahman when asked to assist us and send a porter, they didn't and ignored us for a long time. The hotel was not busy and they were just behaving in an inappropriate way to the guest. UsUpon bringing the issues to the attention of the manager who was there he assisted and gave special attention to trying to rectify the situation with the upgrade and communication with us also tokens however we just needed what we paid for to work and for guests to be respected after a long journey (with some elderly and sick guests) having to usher ourselves in and luggage was a huge contrast to the amazing service we experience when we stayed on our previous visit where the service and staff were absolutely amazing and upon returning and extending our stay and bringing family also booking multiple suits we had a terrible welcome and experience until we mentioned it and this is what the management must improve because every guest is important and should be taken care of with the services needed as a guest. An amazing concept and amazing staff If they improve and are consistent anyone would love to stay here also if ac works in each room and the smell of smoke is contained to smoking rooms. It's terrible.

Very Poor
Traveller Type: Family with Young Children
  : The competent staff The cleanliness of one of our rooms on non smoking floor The kindness of the first lot of people on my last visit Value for money then
  : Everything The staff are either amazing or very unhelpfulUpon returning to this hotel we were greater with no porter even when I asked Fatma, umut and rahman all at the front desk and all didn't help. Eventually we had to roll it inI even took a picture of the empty trolley with no porter, the manager or whoever talking to the staff ignoring the guests and it went on for a whileThey then did the same thing when another family member checked in We had 3 rooms and pathetic service To no availWe put our bags on the trolley and pushed it to the lift after approaching the manager again and asking how is it possible there is such bad service they wanted to help but only because we said we are going to complain.Not worth visiting ever again. Ac can't work ... the entire floor has to have the same temperature apparently. So it was set to heating and we needed cooling Has individual controls in each room but none are functional apparently linked to central ac The concept is so good and has the potential to achieve even more success Rather not

Very Good
Traveller Type: Traveling as Couple