Serafina Mare Deluxe Residence

Wonderful
Traveller Type:
  : amazing views

Pleasant
Traveller Type: Traveling as Couple
  : lovely appartment and nice helpful polite staff
  : As it was low season the restaurant was completely closed, there was no bar, and there was a lot of building work going on daily. we werent informed about this before or during our booking.

Very Good
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple
  : Fantastic location on the Bodrum peninsula, nice to be away from the larger town of Bodrum itself and easy walking distance to local restaurants / supermarket, with other towns like Yalikavak 15-20 mins drive by taxi. The apartment was spacious and beautifully furnished with kitchen being well set up, bed is soft and comfortable, as is the large sofa. It's handy to have a laundry in the bathroom too. View of the water was gorgeous to wake up to in the mornings. Bodrum is a 30 min taxi and also offered access to ferries to take trips to Kos (Greek island) or other places along the Turkish coast. The pool area and waterside deck was lovely for some sunbaking and brief dip in the (cold) water. Staff were exceptionally helpful and professional. We really loved our stay.
  : Restaurant wasn't properly open during shoulder season which wasn't clear when booking - and room service breakfast was quoted as 25 EUR pp. We ended up eating out the entire week which was fine in the end as we got to sample local restaurants and cafes. Spa facilities also weren't operating during our stay.

Very Good
Traveller Type: Family with Young Children
  : Spacious residences, nice location.
  : Bed itself is small(queen size at most), Bed linens are moderate quality, only one type of pillows, it is not what you expect from the to be pretend 5 star facility. Lack of towels provided at the beach and almost none at the swimming pool (put a towel station there and buy more towels), they often bring you towels borrowed from the nearby place. Connection to the internet is unstable (interruptions are too often) and doesnt cover the whole hotel territory. Cleanliness of the rooms might be better, when we have arrived the floor was dirty and dusted a bit. There is room to improve, not 9.5 definitely with such a high price.

Wonderful
Traveller Type: Family with Young Children

Poor
Traveller Type: Family with Young Children
  : A huge thank you to Mr. Eto and Miss. Cesen who were the only two of the staff who could speak English and really helped me in this misadventure. They were kind and always ready to help you.
  : Unfortunately upon arrival I realized that the hotel was completely different from the description on your website. Almost all the services for what I paid werent available due to the closing season. The restaurant for breakfast/ dinner and the spa were closed, even though on your page you mentioned the outlets are open until 30th of October. For this reason I decided to stay only for one night and change the hotel on my own.