Grand Hotel Konya

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Business Traveler
  : The hotel is well positioned and the rooms are clean and comfortable.
  : The night I stayed, there were parties on every floor and the noise did not cease until 0200. I had to rise at 0400 to go. The hotel seems to be located close to Konya university and the bar was offering arrival party for students.

Wonderful
Traveller Type: Business Traveler
  : good utilities and clean rooms

Wonderful
Traveller Type: Business Traveler

Fair
Traveller Type: Business Traveler
  : centrally located
  : too much smoking in the restaurants

Very Poor
Traveller Type: Family with Young Children
  : Rooms were Hot. Hotel is OLD. Shower door were broken and first room had water leak in room. Two different style keys always an issue either not working. All rooms smelled like cigarettes for a no smoking hotel.

Fair
Traveller Type: Traveling as Couple
  : very nice location, good breakfast and rooms.
  : fitness club doesnt provide any towels for sauna and hamam. they even didnt give water when I was thirsty after gym even if I said that I would bring money 5 minutes later. the restaurant on the 25th floor has pretty bad kitchen, personally I paid more than 1000 lira for 2 person but food was not tasty.

Very Poor
Traveller Type: Family with Young Children
  : It has nothing to offer except scam and fraud. Please stay away from this location. Please also do research from various sites before entering, this location. These are my honest thoughts.
  : The handling of customers through booking.com and generally customers. We ordered big suite through phone and they told they could give us a big suite for 3 persons for 8.500 turkish lira. After 2 conversation with phone, we settled it and asked if it was ok to reserve through booking.com. The hotel booker said yes, and so we did. We came to the hotel they wanted to charge us 10.000 turkish lira and we reminded them our conversation. So they started to make all our papers, they got our pas and information. And they let us wait approx 20 min in the lobby without any card to the room. Then we told them that we would go up to the restaurant until they finished their paperwork. After 2 hours they told us to pay extra for 1 person at the restaurant and we did not got our key card yet. Then I told them that we would not accept it. Then they came with the entrance card 2 hour and 15 min after, to the hotels restaurant. And I did not accept the card before settling the price. So I went down to the lobby and they insisted on the price of 10.000 turkish lira and I finally accepted it, but they want us to cancel the booking.com reservation so they could get more profit. And I did not accept it and cancelled the reservation through booking.com. I did not stay at the hotel and went out. We started with a price for 8.500 lira for 3 persons and went up to 10.000 turkish lira for 2 persons and then 10.000 turkish lira without involving booking.com which I did not accept. They do not keep their word. Its a pity that they are associated with booking.com and turkish airlines as program partners. The staff did what they could, but were not honest in the end maybe afraid losing their job. But the day after the hotel charged me for the full amount without any stay. If booking.com can't resolve it I will contact Turkish airlines to rethink to put theire name beside a hotel, which is representing first class fraud and scam. Stay away is your best option.

Disappointing
Traveller Type: Business Traveler
  : lack of service!staff didnt speak english!you should call the room service 3 times to get them!when you need extra water you should pay for it!