Colina Verde Resort

Policies

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not possible).

Pets are not allowed.

Children of any age are allowed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please inform Colina Verde Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Please note that a refundable deposit of EUR 100 is required at check-in to cover loss of the 4G internet device or apartment keys.

Please note that guests are required to provide to the hotel, at the moment of booking, their fiscal details necessary for issuing a VAT invoice, otherwise it will be issued in the name of Final Consumer and it won’t be possible to change.

Please be advised that credit card details must match with the reservation holder. In case of prepayment, the credit card used must belong to the reservation holder and must be presented at check-in. Non-compliance with this, a new payment will be requested.