Casual Belle Epoque Lisboa

Good
Traveller Type: Business Traveler
  : Great location
  : Our bathroom door was broken so the first night was a bit uncomfortable when we used the toilet. They moved us to another room the next day when the door could not be fixed so that was great service.

Wonderful
Traveller Type: Traveling as Couple
  : Clean. Lovely decorated. Staff very very helpful and nice.

Poor
Traveller Type: Traveling as Couple
  : Location was convenient
  : I recently stayed here and I must say that my experience was extremely disappointing. The hotel's hygiene standards were simply appalling. From the moment I stepped into the lobby, I noticed a distinct lack of cleanliness. The floors were dirty, and the overall atmosphere felt grimy. It was evident that the staff did not prioritize maintaining a sanitary environment.The most alarming aspect of my stay was the breakfast buffet. To my horror, I discovered that the turkey served at the buffet was expired. The meat had a foul smell and an off-putting appearance. It was absolutely unacceptable for the hotel to serve such rotten food to its guests. This blatant disregard for food safety regulations is not only disgusting but also poses a serious health risk.Furthermore, I must address the stark contrast between the property's appearance on Booking.com and the reality. The photos presented on the website were clearly misleading. The rooms were far from the spacious, well-furnished accommodations depicted in the pictures. Instead, I was greeted with outdated furniture, worn-out carpets, and faded wallpaper. The overall condition of the rooms was subpar, and it was evident that the property had not been properly maintained.As a guest, I expected the hotel to live up to its promises and provide a comfortable and clean environment. Unfortunately, the lack of hygiene, the presence of expired food, and the stark disparity between the property's appearance and the photos on Booking.com left a lasting negative impression. I strongly advise potential guests to reconsider staying at this hotel, as it fails to meet even the most basic standards of cleanliness

Good
Traveller Type: Solo Traveler
  : The staff was amazing. I arrived at 11:00, my check-in was at 15:00, but they let me in. The location is perfect.
  : The problem was my room. I stayed in a room near the reception and the noise was horrible. I could hear people talking close to the front desk all the time. One night until 1:45 am. And from my room I could here every time someone walked on the room above mine. If they were having a shower or just using the bathroom, the water seemed to come beside my bed. I woke up all the time because of the noise. I am not sure if this happened just on my room, or in others as well.

Poor
Traveller Type: