A11 - MarinaPark Hill Beach Apartment

Poor
Traveller Type: young couple
  : The apartment is fairly big and the terrace as well, with great views to the see. Location is also great, you can walk to the centre in 15-20m
  : Sadly, everything else. We decided to go ahead with this place for a week time because of the great reviews, but unfortunately they don’t make it justice. Starting from the welcoming to pick up the apartment keys, it was disastrous. We had to queue for more than 45m, and even so they were not ready with the apartment. We were informed that it will be ready in 30m and they’ll let us know when we could go. 2h later (by 7pm) nobody called us, so we had to chase them back. The lady at the phone was extremely unprofessional and rude, she didn’t even apologise for the waiting with a simple ‘sorry’, only excused herself that she was alone and it was busy… The apartment is old and some of the cupboard doors are falling apart, as well as a very uncomfortable mattress. The main entrance door was very hard to open. Glassware and china equipment very limited, and they didn’t provide with the basics (kitchen paper, salt & olive oil, little toilet paper…). Breakfast choice was very poor, we were not provided with coffee. Last thing to mention is that at the key collection, we were informed that during our week time staying, someone would come twice to replace linen/cleaning/replenish toilet paper. 2 days before we were departing, nobody showed up, we even had to buy our own toilet paper. We decided to send an email to inform about all this, as they didn’t pick up our phone calls, and it’s only when they came to clean the apartment, the day before we were leaving. We didn’t bother to check the swimming pool, as we were not impressed with anything else. Overall, bad