Boa Nova Plot 3 apt 31

Pleasant
Traveller Type: Business Traveler
  : Pleasant resort with nice pool although bar, snack bar and restaurant all closed. The accommodation was a good size. Several great beaches a short drive away and lots of restaurants in Ferragudo & Carvoeiro.
  : Very poor experience on arrival as fridge, TV, WiFi system and boiler were all switched off meaning no hot water for hours and a warm fridge to put our food in. Contacted agents who sent maintenance the next day by which time we had figured things out ourselves. Asked agent to phone me, no response. I emailed once home & my concerns were not handled professionally in my opinion. Double bed was hard and uncomfortable.

Very Poor
Traveller Type:
  : The villa was good, the house and the stay, not so much.
  : Im not really a person who does feedback reviews, but this one I couldnt stay out of it. The owners of the property made the mistake of allowing 6 people in the booking (where supposedly was a 2 adults and 2 children house) and then didnt want to let us stay there (only noticed it when we arrived). Worts than that, we have a friend who is from Algarve for dinner, and the next door neighbors reported saying we 7 in the property ( 6 of us who payed + our friend who only came to have dinner) and they took our safety deposit away allegedly saying we were sleeping 7 at the property which there is no evidence, neither they could confirm, unless they entered the house in the middle of the night, which I hope they didnt, otherwise is a matter for the authorities.Please, think twice before staying in this property.