Hotel do Cerro

Policies

When booking more than 3 rooms, different policies and additional supplements may apply.
When booking for more than 12 persons, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Free public parking is possible at a location nearby (reservation is not needed).

Pets are allowed on request. Charges may be applicable.

Children are not allowed.
No cots are available.
No extra beds are available.

This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
When travelling with pets, please note that an extra charge of 25 EUR per pet, per night applies. Maximum 2 pets per room are allowed. Availability is limited, please contact the hotel in advance to book. A pet liability form must be signed upon arrival.

Please note that the hotel reserves the right to request at check-in the credit card used for the reservation. The credit card must belong to the guest staying at the property, if it doesn’t a new payment will be requested.

When booking for 1 apartment or for more than 2 persons, different policies and additional supplements may apply. The hotel reserves the right to request a damage deposit of EUR 250 on arrival per room or apartment booked. This will be collected by credit card. The deposit will be refunded via credit card at check-out or within 7 days of check-out, subject to an inspection of the property.