Cottonina Hotel & Mineral SPA Resort

Policies

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 7 years old stay for free when using an existing bed.
Children from 8 years old to 12 years old stay for 140 zł per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for 170 zł per person per night when using an existing bed.
Children up to and including 12 years old stay for 140 zł per person per night when using an available extra bed.
People 13 years old and over stay for 170 zł per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please inform Cottonina Hotel & Mineral SPA Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are kindly requested to book the spa treatments in advance.

Please note that the property consists of 4 buildings and some areas might be located in a different building.

Pets are allowed only after prior confirmation by the property and only in Standard room type.

Please note that for a small dog there is an extra charge of PLN 30 per night, while for a large dog (over 30 cm) there is an extra charge of PLN 50 per night. The pet fee for a cat or other small pets is of PLN 30 per night.

Please note that bathrobes can be provided upon request and at an additional cost of PLN 20.

If a VAT invoice is required, please submit all details for issue with the taxpayer number. In case of incomplete data a personal bill will be issued without further option for a VAT invoice.

The hotel reserves the right to verify the age of the child upon check-in.