Novotel Poznań Malta

Very Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Family with Young Children
  : The staff at the bar were nice
  : 1. I stayed in this hotel for 5 nights, first let me say that the carpets in the room are filthy, the bed is uncomfortable the mattress is very thin, of course you get two small pillows in the room which are also uncomfortable the toilet has no trash can, the bath tub is really high and the sink metel blocker is rusty and gives a nasty smell when you open the water, when room service cleaned the room they didn't change the covers for 5 nights and their cleaning is just fixing the bed in a horrible way as shown in my photo and the dust is everywhere because they didn't bother to clean other than the bad smell in the bathroom 2. They have an Xbox for kids to play since it was raining but my son couldn't play on it for 5 days because the same kid would sit on it from morning to night not allowing other kids to play which isn't fair since we all paid for the facilities in the hotel, there should be a timer for each guest to get a turn to play. 3.I ask the reception guy where there are near by restaurants as my son is a picky eater and the menu is very limited he answers with I don't know and then I ask is there an application here where I can order food he said go find it on the internet. I mean not even giving an effort to help. 4.The room service is an extra charge which is weird because we are in a hotel and I don't get why it's extra it costs more than delivering food from outside room service is extra 10 zloty. Ordering food from outside is around 4 zloty 5.The hotel needs renovation the carpets and bathrooms and beds are a big issue and very outdated. 6.Why make an outdoor rain shield on top of the tables when you are not going to open it to the end so sitting outside was horrible because all the chairs and tables were wet. 7.I will never stay here again and I don't suggest anyone staying here if they have an issue with cleanness. 8.

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : Location was good.Transport was easy .Air con should be standard in rooms.
  : No air con no fan

Very Good
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Solo Traveler
  : It was a short walk to the lake.
  : The hotel was too full, it was impossible to order room service over the phone, you had to go down to the restaurant to order the food. There was no air conditioning, the room description should have made it clearer that there wasnt any.

Fair
Traveller Type: Family with Young Children
  : Location
  : Old, tired rooms, not very comfortable.H&S issues, especially in the bathroom.

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple