Hotel Gracja

Very Good
Traveller Type: Business Traveler
  : Anbiente
  : No beer available on rception/bar after 23.00 ;)

Very Good
Traveller Type: Family with Young Children
  : amazing pool. bigger and better than expected

Very Good
Traveller Type: Solo Traveler

Fair
Traveller Type: Solo Traveler
  : The bed was very comfortable and the staff was very nice and professional. The apartment was very clean. In fact, at one point I spilled a little bit of shower water on the ground and cleaned it up with a white towel and the towel did not have any visible dirt on it. The room was also quite big (basically a bedroom and a guest room). Staff was very thoughtful, gave me instructions on how to find my room and cracked a few lighthearted jokes. The apartment was already ready an hour before the scheduled time.
  : The apartment felt... cheap. A very dated look straight from the 2000s (wavy / curvy ornaments on desks, retrofuturistic lamps, small eastern-european-style carpets). The door to the shower didn't close fully, I needed to exert way more force than expected to even get them to seal. It was very difficult to do from the inside of the shower cabin. The shower head could only be mounted with at a static vertical angle, so a pretty strong stream of water was aimed straight at my face at all times. Luckily, it was possible to change the horizontal angle so the shower head would just aim next to where I was standing. That, however, doesn't feel like a nice, warm shower. Even though the apartment was big, it didn't really utilize that space well. There was a lot of empty space and two, separate, tiny balconies. The room would benefit greatly from losing the armchairs and the coffee table and inserting a medium-sized dining table in the middle with a couple chairs instead. Watch out! I would really avoid connecting to their Wi-Fi hotspot. They have a single password for all guests. That password is publicly displayed in big, bold letters on a sheet of A4 paper attached to a stand on top of the reception desk counter. A low-skilled red-teamer with "aircrack" software ("airmon") would be able to easily sniff the network of every single guest in the hotel without them even knowing. That network is most likely vulnerable to "fake portal" and "man-in-the-middle" attacks. Obviously nowadays website traffic is mostly encrypted, but there's still possibility of data leaks and computer-to-computer intrusion, especially knowing that most users are not very tech savyy. I don't blame the staff for this, it's clearly the higher up's not doing their due dilligence of giving the staff appropriate training in avoiding network security mistakes. It's a very risky strategy.

Wonderful
Traveller Type: Family with Young Children

Fair
Traveller Type: Business Traveler
  : location breakfast was vg.
  : staff were unfriendly . we arrived late and the foyer was in darkness. there was poor lighting at breakfast there were human hairs on the pillows in two of the 5 rooms booked .the door handle of the bathroom in one of the rooms was broken on our arrival. there was no water available u less requested. the foyer had a games table but the children were not allowed to play on it. we had hoped for rooms beside one another or at least in same floor but this could not be accommodated. the swimming pool was excellent.

Wonderful
Traveller Type: Family with Young Children
  : I didn't like that the Sauna was unavailable.

Very Good
Traveller Type: Business Traveler

Good
Traveller Type: Business Traveler