Hotel Zamek Gniew

Very Good
Traveller Type: Family with Young Children
  : Nice location, you stay almost in the castle :-).
  : Quite crowded in the restaurant in rush hours, but guidance provided what times there are fewer guests in the restaurant.

Very Good
Traveller Type: Business Traveler
  : Building assembly

Good
Traveller Type: Traveling as Couple
  : Very nice and helpful personnel at the reception desk
  : The restaurant - I ordered aperol spritz, I was brought something absolutely undrinkable with no bubbles at all. I asked what was it made of (because either there was no Prosecco inside or the bottle was obviously open for a couple of days and the bubbles were gone) the waitress said she opened a new bottle of Prosecco for this drink. I asked her to make me another one with bubbles this time. She brought me another one made in the same glass (!) with addition of some (still) water. It was even more undrinkable especially for a drink that costs 25pln. My bf went inside to talk to the manager but was ignored by everyone as he didnt speak polish and the staff didnt speak (or want to) speak English. The manager finally came to our table and talked to me in polish. She said (obviosuly lying to my face) that the Prosecco bottle was freshly open. I asked her to bring it to me which she did. I tried to Prosecco and it was indeed sparkling. She then proceeded to make the drink in front of me (Im leaving out the fact that she first put Prosecco in the glass, then aperol- which is heavier and hence kills the bubbles) and made me try it - this time it was fine. My question is why in the 4 star hotels restaurant I have to ask for a decent drink 3 times and why am I being lied to my face that the Prosecco bottle was the same each time when it was obviously not? This was very disappointing. This said, the food was really good even though overpriced.

Good
Traveller Type: Traveling as Couple
  : Great location and great historical value of the place. It was very nice since when we arrived we got free invitation to the bbq event. Additionally with the small fee we could join evening walk. Its great that SPA section operates until 11 pm evening and since 21 its adult time at spa. Overall nice complex just in the heart of the city nearby shops and restaurants
  : Breakfast was huge disappointment. We came down at 10 - 1 hour before closing of breakfast and food was half gone. It left a very poor impression like we came too late to get proper variety. What was left was 3 sad tomatoes and really not many vegetables or cheeses. I saw there were waffles and Zapiekanki- so polish toast at the offer. Once asked the service if it will be available they just shrugged their shoulders and said I dont know its the kitchen who supplies. We sat there for about 30 mins and service was rather cleaning after than supplying food. Overall the reception desk service and restaurant service rather not welcoming. Short instructions barked under nose - they gave impression of being bothered in case asked.The bathroom facilities - like shower handle - rather old and malfunctioning

Wonderful
Traveller Type: Family with Young Children
  : Location, surroundings, design, swimming pool, sauna, garden around and the best breakfast ever!
  : A kettle in my room wasn't clean inside. When I asked to change it I got even worse.