Urban Residences Rotterdam

Policies

WiFi is available in all areas and is free of charge.

Private parking is possible on site (reservation is not needed) and costs EUR 27.50 per day.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
A damage deposit of EUR 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Please note that all guests need to be 25 years or older in order to book (with the exception of children who stay with their family).

Please note: The minimum age to stay with us is 25 years, with the exception of parents travelling with children. At check in we require a deposit: Studio €300 | (large) Apartment €500 | (large) Penthouse €1000.

Please be advised that the front desk is open from 09:00 to 21:00. Pre-arranged late check-in is possible until 23:59. Arriving after 23:59 is not possible.

Please note that daily housekeeping services for the studio/apartment can be arranged at a surcharge. For more information please contact the property directly.

Please note that supplements/extra’s will be charged at check-in time. Pre-pay cards can not be accepted.

Please note that it's possible to request two single beds instead of one double bed, at an additional charge of EUR 5 per bedroom.

Please note that group bookings of 10 rooms and more can not be accepted at this property.

Please note that parking is available for a surcharge at our private parking garage, accessible through a parking elevator (4.90 x 2.40 x 2 meters, maximum weight 3000 kg) and located in the same building.

Credit cardholder must match guest name.