Montesun Fontana Apartments

Very Good
Traveller Type:

Good
Traveller Type: Traveling as Couple

Poor
Traveller Type:
  : to much space nice beds were nice
  : over priced just one to towel

Very Good
Traveller Type:
  : The location and interior
  : The checkout was sharp and they didnt allow us a minute , the guy was in the apartment waiting for us to leave while we are packing

Pleasant
Traveller Type: Family with Young Children
  : My stay at this apartment would have been rating 10 review if it weren't for a rough start. I am very specific when making reservations, and if I am unsure about something, I always ask. On the website, I reserved a deluxe apartment and specifically inquired if it had a panoramic view of the sea, as the pictures seemed ambiguous. The response I received was, 'Dear Sir or Madam, this apartment has a panoramic view of the sea. Don't worry the view is perfect. The parking space is additionally charged 20 Euros per day.'When we arrived, everything seemed to go smoothly at the agency running the place. They were all sweet and nice, providing us with a card for the parking garage and a private spot just for us. The lady accompanied us to the beautiful and clean apartment on the 3rd floor, but to our disappointment, the view did not match the promised 'panoramic' sea view. It could be argued it had a partial sea view, but it was far from what I had expected.The lady called the agency to resolve the issue, and it seemed like we would quickly switch to another apartment. However, the situation took an unexpected turn when she returned and tried to convince me that there are two apartments listed as deluxe, and she couldn't give us the other one. I showed her the message that clearly stated a 'panoramic' sea view, but they continued to insist that this apartment had the view we were promised, which was nonsense. Needless to say, I was becoming increasingly frustrated with all the confusion.Determined not to give up, we returned to the agency and spoke with Mrs. Sneana. Initially, she also tried to convince me that I booked the apartment on the third floor, but eventually accepted my complaint and offered a resolution. She suggested that we move to the tenth floor the next day, where we would have the stunning PANORAMIC sea view we desired.

Wonderful
Traveller Type: Solo Traveler
  : In New town but close to Old town. Very big appartment. 74m2. Two big sleeping rooms. Both have it's own terase. One big living room. 7th flore but elevator is fast. You have see view. Not infront but you can see it. Good voice isolation. We got parking space in garage. Good hosts. Good comunication.
  : It should be somebody who will change the bed sheets or towels. We stayed there 5 nights and I didn't notice that. But it was very clean.

Very Good
Traveller Type: Traveling as Couple
  : Very nice and modern room.
  : We were moved to another building on arrival. Booked a sea view but did not get it in the new building. No place to store bags after a very early check out at 10:00.

Good
Traveller Type:

Disappointing
Traveller Type: Traveling as Couple
  : The apartment was nice and clean, there even was a 24/7 reception. The staff of (actually an other apart hotel's) the reception was always nice and kindly. Any time I asked for recommendation they were more than happy to help us and guided us to nice places.
  : There was an unfortunate situation on our arrival day which had an affect on our whole stay. A lady came to guide us to an other apart hotel's reception and the receptionist first said that they were expecting us a day earlier, however our booking was from that day when we arrived. I have been told and confirmed in advance that the parking fee is going to be 10 / night, and after all I was charged 15 / night. I booked a 75m2 2 Bedroom Apartment with sea view but after all we got a 1 Bedroom Apartment with sea view... The receptionist asked at least 3 times what is our check out day, even once when we were already in our apartment. For me the most disappointing was when I explained to the host what the situation is, they wrote: "so the conclusion is that it is better to have cheaper apartment than larger apartment" Well I said: for me the conclusion was that I got a smaller apartment than I booked and I paid more than it was confirmed in advance...