Best Western Crystal Palace Hotel

Very Good
Traveller Type: solo traveller

Pleasant
Traveller Type: review category business travellers
  : Good location, fine breakfast, especially if you like a sweet breakfast, but there were also some savory options, so perfectly OK. The room was fine, with a comfortable bed.
  : For the environment, I don't think there is a need to change towels, soap, and shampoo every day. There was a sign on the bathroom wall that towels would not be changed if they were not on the floor. However, this was not respected, and everything was changed regardless. It is such a waste of resources. I tried to communicate this issue with several staff members, but it was very hard for them to get this. The only way in the. end, not to have everything changed every day was to have no cleaning at all. I find it especially annoying when that actually had this policy according to the sign in the bathroom. Also, there was a loud buzzing sound when the doors to the rooms opened, which could be heard whenever neighboring rooms entered late at night. Quite annoying.

Wonderful
Traveller Type: family with young children

Pleasant
Traveller Type: review category business travellers
  : Very friendly and helpfull staff.
  : could be more comfortable... The street where the hotel located was dirty and full of tramps...

Very Good
Traveller Type: solo traveller

Wonderful
Traveller Type: family with young children
  : All was good except the air-conditioning did not work

Fair
Traveller Type: group
  : Great location, helpful and friendly staff
  : The air conditioning unit was not working properly. It kept turning off every few minutes. We had to sleep with a window open and the surrounding of the hotel was extremely noisy.

Wonderful
Traveller Type: review category business travellers
  : Perfect location , comfy beds , 24/7 reception. It was for a business trip so expectation was not too high. But in any case I was quite happy with the place.
  : Parking spot very limited , hotel has only a parking area (20 €/night) limited to 5-6 cars. So you need to be careful while booking here as it is a popular area finding a spot is not easy.