Grand Hotel Palace

Very Good
Traveller Type: Traveling as Couple
  : Nice breakfast and very friendly and helpful staff.

Very Good
Traveller Type: Business Traveler

Poor
Traveller Type:
  : Its location
  : The bed is not comfortable and the breakfast is not good and there is no options to choose , the air conditioning is not working probably

Good
Traveller Type: Traveling as Couple
  : Staff were friendly and very efficient, any issue was resolved within hours. Location and view were amazing! Room was a good size with a comfortable bed. Parking was available right under the hotel and we didn't really need to use the car. Beach bar of hotel was ensuring adequate space between sunbeds.
  : I know it will sound silly... but the remote control for the TV drove us crazy (especially the day it rained :-) There were some maintenance issues, but as said anything was fixed in a few hours. If all hotel guests were following the social distancing and mask wearing instructions, we would feel a bit better. P.S. The staff were following the rules, it was some guests who seemed to be in a pre Covid era

Wonderful
Traveller Type: Traveling as Couple
  : The breakfast was as expected. The location was perfect. Near the port. Near the old town and main corso
  : Nothing

Good
Traveller Type: Solo Traveler

Poor
Traveller Type: Family with Young Children
  : th brach
  : the room and the sound of the music at night

Disappointing
Traveller Type: Traveling as Couple
  : Location was great however parking was a nightmare. I would not recommend travelling in a larger vehicle. That said we did travel during peak season (mid Aug). Rooms were clean which a must for me.
  : Breakfast was absolutely chaotic as a result of the hotel's approach to Covid (only staff are allowed to touch anything on display and most liquids are located back of house). Ordinarily (outside of Covid) it would be a good selection but when you have to ask staff multiple times for basics such as a fork or spoon, or milk (not hot, but cold, not a thimble but a carafe) sufficient for your cereal and seemingly there is no direction (staff running around everywhere) then this was to be avoided. Body language and tone from other guest supports my entire dissatisfaction to the management approach to breakfast. Chaos. The advertised private beach is only available at 40 a day (2 beds and umbrella). You can't even use it with your own umbrella. Management blamed the advertising on the online portals and didn't seem to care that if you book on an online portal the stated inclusions, were not in fact included. The private beach is only included if you book direct with the hotel and other conditions attached. Disappointing. Fire safety appears substandard also. In the restaurant/breakfast area one fire extinguisher was missing and the other inaccessible. I pointed this out to staff but it has not been rectified by the time I checked-out. Fire-stop doors throughout the hotel (so I believe them to be) are permanently propped open.