Palm Bay Garden

Very Poor
Traveller Type: with friends
  : The apartment was horrible not as shown in pictures no toiletries provided fridge would not close plugs sockets would not work tv is so smal what would you watch.The 2 single beds u can get hurt on your head when getting up as theres wood so low.Mosquitos everywhere dog barking downstairs all night noisy neighbours and no walking path no near by super markets buses are always upto 1 hour or maybe 2 hour wait.
  : Everything it wad horrible and spoilt the whole trip and excitement of lake como.

Very Good
Traveller Type: solo traveller
  : the view is wow

Very Poor
Traveller Type: family with young children
  : It was the most uncomfortable stay ever. The room was in the attic, no fans with dirty crockery. We kept calling the staff but no one came or picked our calls. I've booked with booking.com for such a long time but this was by far the most pathetic stay.
  : I didn't like anything the room and garden shown in the pictures was not given. There was dirty grass with insects all over the place.

Poor
Traveller Type: family with young children
  : The view from the balcony is the only redeeming feature of this property.
  : Photos of the property are HIGHLY misleading and only 2 were of the actual apartment we rented. Facilities were a shambles - literally. Fridge door was broken and hanging from its hinges, front door was next to impossible to open. Kitchen utensils were insufficient and decades old. Garden furniture broken and absent. Insufficient cooling made the upstairs level an oven. Also Improper garbage facilities so we were told to place it adjacent to the front stairwell (you can imagine how that was after 6 days in 38 degree heat)We approached both booking.com and the owner to complain. After several attempts, the owner did provide new table and chairs for the terrace to replace the cracked and broken one in the apartment ( and no chairs) but no umbrella as shown as illustrated in the property photo(we were told it would take 10 days to get an umbrella). 2 broken umbrellas were however thrown in the overgrowth at the back of the apartment. The place was dirty, very dirty, and the owner promised to provide an additional cleaning twice but never did. Limescale in the shower recess, cigarettes in ashtrays, old sponges left everywhere, crockery dirty, and the toilet seat was a relic from a past era. The sofa had holes in the leather, the water doesn’t work properly to the upstairs bathrooms and the neighbours dogs barked every time we passed by. This experience was a true nightmare and the place is not in a fit condition to be rented. The owner promised to fix the doors several times and also failed to do so (and we asked fairly and politely). The owner refused to provide any financial compensation for the obvious deficiencies of his apartment. We wouldn’t recommend this place to anyone, and wouldn’t stay here again, even if it were free.

Good
Traveller Type: solo traveller

Very Poor
Traveller Type: with friends
  : The view when you stand up on the balcony.
  : Nothing works -The beds are not proper beds. Just small bed attached together for the double The 2 twins beds are very old and bouncy The sofa is not better -The bathroomsBoth shower heads were broken. We asked to have them changed and no one came to fix them. You cannot run the water in 2 places at once! This means you shower OR you flush the toilet OR you wash the dishes. There’s no way 2 persons can shower at the same time even if they say there’s two bathroom. There’s no enough water pressure. -No curtains upstairs and it get really hot when it’s hot outside. They provided 2 fans and one was broken -The lights in the bathrooms aren’t the right one. You better not be epileptic or you might have a seizure. The light are flashing like a stroboscope. -The balcony is old and full of mould all around the furnitures are old and run down. The view is amazing as long as you stand up. When you sit then the balcony wall blocks the view. -The fridge door is broken as well -None of the shutters downstairs can be completely closed. ans anything else you try to plug is either old, broken or miss the plug all together… This property looks like it hasn’t been used for ages and nothing as been changed or repaired. It is disappointing especially since they call it “DELUXE” (the irony) Also it’s not cheaper than the others around. This shouldn’t be on booking for a start. I felt like I had rented a roof and that’s it!Not comfortable Nothing works Everything is broken or run down It shouldn’t be on booking Or and the checking…I did a mistake and arrived a bit earlier than planned 5 instead of 7I got screamed on by their staff because I was too early I explain that it was ok and we could go for lunch and wait but he kept screaming like it was my fault. Sorry for disturbing you Never again!

Poor
Traveller Type: young couple
  : Only the view
  : Apartment was messy,old furniture

Pleasant
Traveller Type: young couple
  : Location
  : No essential amenities like TOILET ROLL or bottled water - arrived after 7.00 pm when local supermarket closed - had to go to local bar to buy water and see if they would sell us TOILET ROLL!!Shower is inadequate - head is not fixed / enclosure is broken - and does not act as a shower - needs immediate refurbishment Telly did not work

Pleasant
Traveller Type: young couple
  : The view from the balcony is amazing. Location is good and we had a wonderful time.
  : The property isn't as clean as it could be. WIFI is very weak and shower pressure isn't great. Fridge door is slightly broken. There's no air conditioning but we had 2 large fans provided that did the job.

Fair
Traveller Type: family with young children
  : views were gorgeous. in a nice area with parking
  : None of the pictures matched the inside. It was very old. The shower had a ton of mold, on top the sink was a moldy dish scrubber and under the sink was more dirty things. It made us not want to use any dishes for fear that’s how they were washed the second “bed” the pull out bed was broken I went back through reviews and it appears it’s been broken for quite some time. The bed in the main bedroom the mattresses kept separating. There was also a large turtlein the yard that was supposed to be for the booking every time we left and came back someone had been there and left mounds of apple peels for the turtle.. kinda strange to have a yard for a booking and someone else is using it and keeping their pet and food everywhere.