Orange Hotel

Poor
Traveller Type: family with young children
  : Location right next to the Vatican
  : Sorry but dirty dark room with fixtures n fittings all broken . Website never mentioned rooftop and restaraunt closed . Over priced for what it delivers . Avoid .

Poor
Traveller Type: Family with Young Children
  : Location right next to the Vatican
  : Sorry but dirty dark room with fixtures n fittings all broken . Website never mentioned rooftop and restaraunt closed . Over priced for what it delivers . Avoid .

Very Poor
Traveller Type: young couple
  : Nothing but location
  : Everything was out of order, everything was dirty. The hotel is old and I think now one take care about maintenance

Very Poor
Traveller Type: Traveling as Couple
  : Nothing but location
  : Everything was out of order, everything was dirty. The hotel is old and I think now one take care about maintenance

Poor
Traveller Type: Solo Traveler
  : Good, central location
  : Very simple room that felt tired and in need of an update. The room smelt like cigarettes, bathroom was dirty and facilities were run down.

Very Poor
Traveller Type: young couple
  : The Location and the receptionist was very kind
  : The rooms were very small, the air conditioning was very old, the TV did not work and was very small at 15".We asked to see the terrace because that's what they publish and was ugly the spa (jacuzzi ) is very ugly, dirty without water.

Very Poor
Traveller Type: Traveling as Couple
  : The Location and the receptionist was very kind
  : The rooms were very small, the air conditioning was very old, the TV did not work and was very small at 15".We asked to see the terrace because that's what they publish and was ugly the spa (jacuzzi ) is very ugly, dirty without water.

Poor
Traveller Type: solo traveller
  : Good, central location
  : Very simple room that felt tired and in need of an update. The room smelt like cigarettes, bathroom was dirty and facilities were run down.

Very Good
Traveller Type: young couple

Very Poor
Traveller Type: young couple
  : Nothing ! ExceptThe location is not too bad.
  : Our room was disgusting. This is NOT a 4 star hotel! We immediately went to front desk and asked for a better room but he said this was not possible as they were full. We said we did not want to stay there. He had no solution, and even told her we had a ‘luxury’ room!The bathroom’s shower had mold, hair left on the walls, the stall covered with some orange plastic that was peeling.. we asked for blanket ( there were only bedsheets on the bed) and he brought ont while we went for supper. We searched for another place to move to and found something for the following day ( we had pre-paid for three nights). It was dark and we stayed the first night . When we woke up, we saw everything in daylight : the blanket he brought us had brown stains! The shower full of mold, the AC leaking on the floor , the weird walls covered with a grey cloth, the overall state of the room that needed a major over-haul. And the restaurant was closed- so no breakfast included. We went downstairs and told the front desk man we were leaving and asking for a refund. He spoke to his boss and offered an upgrade , as now it was suddenly available . We said it was too late, he should have told last night! And oh! They were going To give us breakfast at a next door restaurant if we stayed, but not if we left, but they still refused to reimburse us. I showed him all the pictures we took in the room: he didn’t seem to think the state of the room was wrong! He said his boss would get back to me later that day, but he never did.I wrote to this complaint department again next day, and the response was still the same: no refund, except for the city tax if I followed some process ( which I’m still waiting for).