Friendship Palace

Very Poor
Traveller Type: Traveling as Couple
  : Location
  : No tv, air conditioning and Wi-Fi ,no towel no soap and one roll of toilet tissue for 4 days even though we paid for all that when we booked though you Dirty, bed is sinking in the center and have some thing bite us Every day we fight for air conditioning finally they move us to very small room with very low air coming out

Good
Traveller Type: Solo Traveler

Very Poor
Traveller Type: Solo Traveler
  : The position, near the train station Termini
  : Very scarse hygiene, hard to get to the rooms. (I had to go to the 4th floor, enter a keypad door, go through a hallway, then another keypad door, then go down 1 floor, another keypad door, and finally my room, Unreal!) The bathroom stunk bed, around the bad dust and hair clumps. The sheets and pillows had hair on and smelled. TV and WIFI, which I paid extra for, not working. There was no one towel (2 euros per towel, already paid for but not there). No shampoo, no shower soap, just hand soap. I went to the receptionist, a young man from Bangladesh, whose Italian was mediocre, so we ended up communicating in English. The men went to change the sheets in my room. At that point I asked to change room, get full refund if I left, or at least have half of the payment back. The receptionist said it wasn't possible. I asked to to speak with a manager or the owner. He said no one was there, and the owner was in Africa, Eritrea! He then showed me 3 other rooms, same story just a bit cleaner. It was getting late in the evening, I was tired from traveling all day and I had a flight to catch the next morning. I ended up choosing to stay in the last room shown to me. I really wanted to shower, do the check in and some email work, but it wasn't possible since no WIFI service. WIFI worked by the reception only, and supposedly there was a working TV there. Not what I paid for, and it was full of other people already. In addition, there was no hot water, I had to shower with cold water. That evening other costumers were complaining about no hot water. The Hotel had no clear signs, hard to get to some rooms, very poor hygiene, no services which they advertise and get paid for. No one to speak to other then receptionist. The owner is in Africa! A shady and suspicious business at this point! One unreal negative experience, something from a movie! Absolutely to avoid this hotel!!!

Very Poor
Traveller Type: Traveling as Couple
  : location
  : bed bugs!!I was bitten by bed bugs. Bites just all over the body, starting from the neck to the legs. Upon arrival home, it turned out that in addition to bedbugs, there were also ticks, as they also found a subcutaneous tick that continued to bite. I spent a lot of time and money on treatment and tests. terrible place. life threatening.

Good
Traveller Type: Solo Traveler
  : Location, AC cold heat inside the room and night rate was equal cheap.
  : Single bed was small but comfortable. For the size of the room a full bed would be better. Comforter was small for me Im 6,0 tall. They charge 2 for a towel.

Very Good
Traveller Type:

Very Poor
Traveller Type: Family with Young Children
  : Nothing
  : Everything

Fair
Traveller Type: Family with Young Children
  : Booking
  : No visualization which floor, simple paper completely missing to advice