Hotel Club Relais Des Alpes

Very Poor
Traveller Type:
  : Breakfast was awful
  : The hotel has not been renovated since the 80s.

Poor
Traveller Type: Family with Young Children
  : Massimo was a nice man at the desk. The cleaners tried hard on the rooms.
  : Believe the reviews. This is an awful place. First of all, the hotel is run down. Look at the photos. The floor boards are lifting in the rooms, the walls are beaten up, and the beds and furniture are truly 75 years old or more. They are not old enough to be vintage and are just junk. The manager and Veronica at the desk are passive aggressive, dishonest, and uncaring. Breakfast is mediocre but not terrible. The ski rental shop in the hotel has a surly sour faced clerk who cursed at us when we told him the board he gave us had a broken binding. Then he made us to take it to a local repair shop and refused to pay the 15 euro repair bill. Want more? The booking.com site says free parking but they don't honor that and charge 20 euros per day. Wifi? Free everywhere right? Not here. 10 euros per day per person and per device! They have a nice clean pool open 3 hours per day. And the gym? Only open 4 to 7 PM. Who needs it then? The gym is for people who don't ski and needs to be open all day, just like the pool. Here's more. The rooms are insanely hot and you cannot control the heat. We had it off but it didn't matter. There are fire extinguishers all over the floors and used to hold doors open all over. Classy. The location is good but everything else is awful, especially Veronica and the manager. There are nice hotels in the area, and this is Not one. Stay away.

Pleasant
Traveller Type:
  : Location
  : Ski lockers, rooms,

Pleasant
Traveller Type: