Villa Valentina

Wonderful
Traveller Type: Traveling as Couple
  : Food and company was great

Wonderful
Traveller Type: Traveling as Couple
  : Very comfortable. Great breakfast.
  : Location was a little out of the way, however it was very peaceful due to its distance from the city center.

Good
Traveller Type: Traveling as Couple
  : spacious room, excellent breakfast, a nice touch with a free minibar
  : a sensation of damp in the room

Good
Traveller Type: Traveling as Couple
  : comfy and clean
  : far from the train station

Poor
Traveller Type: Traveling as Couple
  : ORIGINAL: Lovely furnished house and room. Chilled free drinks in the minibar, which are refilled daily. EDIT: Do you know what's funny? After our stay in your villa you invited us by email to write a review. And now that we've done that, you're assuming that we want to "HuRt YoUr BuSiNeSs". Maybe YOU shouldn't be so arrogant and only expect positive reviews. If a customer makes a bad experience, he has every right to speak about it. Your response? Ignoring legitimate criticism, insulting your customers and trying to deny their feelings. And now you're wondering about a bad review? Let me help you: Maybe next time you could put the information about Lazy Sundays on your website and into the booking process? (Btw most vacationers doesn't care which day it is, often they can't even remember it during their holidays. Maybe it's primarily you and your staff who appreciate the Lazy Sunday?) Maybe next time you could ask your staff that "goes above and beyond" why they acting lazy on Mondays as well and don't honour agreements? Maybe next time you don't make up stories? (We never asked for breakfast at 6:30 or 7. What makes you think that?) Maybe next time you shouldn't make customers pay for services they can't use? Maybe next time you could accept the criticism and use it to avoid bad experiences in the future and most importantly respond in a professional manner? We tried to give an honest and fair feedback. Because of that we didn't take into account (and didn't mention) more unpleasantries that happened during our stay as well. We thought that where mistakes that can happen. Maybe we were wrong? But we will leave it at that.
  : ORIGINAL: Not a good location. The walk to Levanto train station/centre and the beach is long (20-30mins) and dangerous. The first part of the way has no sidewalks and street lights. When you are coming from a country, where you always have them at least within villages or towns, you feel scared walking a dark, relatively busy, winding road at night. Especially considering the - let's called it nicely - "passionate" driving style of most people living in Italy. There were also some problems regarding breakfast. On our first day at Villa Valentina (Sunday), the breakfast was not served before 9am. In our opinion, that's very late. If you want to explore Cinque Terre, starting early is highly recommended. Unfortunately we only found out about the late breakfast time when we arrived. It would have been nice to know before you book a room. So we missed breakfast on Sunday. A good host would have offered to refund the breakfast already paid for in this case. For our second day (Monday) we were asked in advance when we would like to have breakfast. When we arrived shortly after the agreed time, breakfast had not yet been prepared. The responsible waitress also had the nerve to react to our "early" appearance with a sarcastic comment. Our room and accompanying patio were right at the main entrance to the property where all guests come in and out and also right next the busy road. So, a relaxed evening on the terrace was not possible. There is a nice garden but no pool. I would have expected that in this hot area given the high price. Owner responds to an honest, fair review on our part with false statements, intransigence and insults.

Fair
Traveller Type:
  : The chambermaid and breakfast lady are very polite
  : the breakfast service is individual and we waste time waiting to makethe receptionist has no education and goodwill in guest service

Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Breakfast was awesome, and hospitality
  : Bed bugs in one of our rooms

Wonderful
Traveller Type: