Villa Arnica

Wonderful
Traveller Type: Business Traveler
  : Staff catered to all my needs , from pizza been delivered to mr after restaurant closed
  : More gym equipment please

Very Good
Traveller Type: Traveling as Couple
  : Amazing design and breakfast.
  : We didnt have any person to talk to for questions or advice. We were promised a tour of the property but didnt happen. Check-in was a bit rushed with no enough explanations. Wifi was slow and no one answered when I asked about it (by email because there is no one to ask to). Pool was cold so couldnt swim.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : style
  : cannot think of any

Very Good
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Business Traveler
  : It has a large and beautiful garden. They serve breakfast using their own plants.
  : It was so expensive, the time for facilities like pool was so limited and the worst thing was that they have made the environment in a relaxing and calm way, but there was a church beside the hotel which didn't let us sleep through the whole night (by ringing the bell)!

Wonderful
Traveller Type: Traveling as Couple
  : Beautiful small hotel with a lot of soul, intimate, well-decorated, very comfortable. Excellent food (only high quality local products) - the breakfast is truly fantastic! Also liked that we could access the services (spa etc.) of the Schwarzschied hotel next door. Staff consists of a group of extremely nice young people that seem very committed to the hotel and its values. Hotel works on trust (you declare what you take at the bar, doors are always open). Nice music playlist by the pool and in the living room. We really loved our stay and will hopefully come back!
  : Staff was not very proactive: we weren't given enough information about the hotel and had to figure out a lot of things by ourselves. We weren't informed when there was a change of plans e.g. laundry is not ready). Housekeeping was too minimalistic and consisted only of quickly making the bed and cleaning the shower. Our bed was only changed after 4 nights and only after we asked the staff for new linen (if that's a hotel policy for preserving the environment, guests should be told how it works as this is quite unusual). The surfaces in the bathroom (admittedly encumbered) were not cleaned and our objects were never touched so the room felt like a mess. A small turndown service would be a nice touch in a hotel of this category. Pseudo-antique alarm clocks and phones in the rooms are a design faux-pas.