Bed & Breakfast Al Borgo

Wonderful
Traveller Type:
  : Breakfast was outstanding. Staff was very helpful and friendly.
  : Had to change rooms because there was no water. But the staff was great and we got another room right away.

Very Good
Traveller Type: Family with Young Children
  : quiet streets, good breakfast, lift, possibility to park the car safely on nearby streets, comfortable beds, air con
  : n/a

Very Poor
Traveller Type: Solo Traveler
  : Overall my stay was alright and the staff I dealt with was friendly
  : The owner debited my credit card twice. This mistake can happen and then you just apologise and refund your customer. However, the owner was extremely unfriendly and even after I have submitted an official bank statement proving his error, he was not willing to do the refund. I had to pass through booking.com Customer Service to get refunded, it took more than one month and many hours on the phone.

Fair
Traveller Type: Family with Young Children
  : - The kindness of the staff- the room was decorated with taste, and it was very spacious - the breakfast, NOT at Al Borgo but at Il Grifone B&B, was amazingly delicious, in a lovely, small room (get there early).
  : - We hadn't anticipated that we need to call before our arrival, and were left to wait in front of the door for the check in. 10 min with a sleepy 15kg toddler in the arms, these minutes are very long ;)- The room only had one exit, directly onto the street.- No window- Not located in the same location as the main B&B, a short walk away between Il Grifo and Al Borgo,- Raunchy smell in the room (humidity?), even stronger in the bathroom.- uncomfortable mattress.- We found a nail clip on the floor, shower not very clean, dust on the clothes shelves. All a pity as the room was very large and beautifully decorated.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Solo Traveler
  : I stayed in the hotel on my hiking route around Bari. The check-in was easy, the room is stylish and well equipped while the bathroom may be a bit tiny for a big person. The sleep was tight and the breakfast was delicious

Very Good
Traveller Type: Solo Traveler
  : Extremely good. Very friendly. A great breakfast.
  : Sadly, no check out policy that I knew of, so no where to drop the key off. The first night there was no quilt cover. On checking in I had to call for assistance, but once she came I was very much cared for, even booking a nearby restaurant for me. Superb. I recommend this B&B!

Wonderful
Traveller Type: Traveling as Couple
  : Our host was very nice and helpful re:a reservation snafu

Wonderful
Traveller Type: Business Traveler
  : Very good hospitality
  : The position in the city