Appartamenti Pratone

Poor
Traveller Type: Traveling as Couple
  : The weather was nice
  : The property describes itself as an apartment, suggesting an apartment building in a town, but in reality it is a hut' in a 'holiday camp. The allocated parking was occupied by another vehicle on arrival. Parking was in fact quite random and the issue was never addressed by the staff. The kitchen facilities were poor, lacking an oven, adequate work surfaces, or even a draining board by the sink. It was like camping in a caravan. There was a lack of power outlets throughout the hut and only one in the kitchen area, so that one appliance had to be disconnected to use another (hopeless). The microwave was kept in a cupboard and a toaster was not provided. The wifi coverage was dismal (one bar), which did not extend to the bedroom where the signal was zero. The best place for wifi was actually outside, indicating that the router was external and serving several huts. Usually apartment owners leave some basic supplies, but there was no tea, coffee, filters for the coffee machine, salt, pepper so all this had to be bought in, in quantities we could not use in 4 days. Guests are expected to separate and recycle waste according to local regulations, but separate bins were not provided, so we used plastic bags which we had to keep on the kitchen floor. The large collection bins themselves, were hidden away on the site and not indicated, necessitating a call to the admin office. Overall this property was inconvenient to live in, badly thought out and poorly located. It cannot be recommended.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type:
  : The pool was great, it was a short walk to the beach and town.

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : It's a bit inconvenient having to stop at the sister hotel to pick up the keys, but it was quick and efficient. The lady who met us was friendly and profressional and gave us information about the property. The apartment has everything you need for your stay. The pool was lovely, a short walk from our apartment. We are a couple with one child, aged 7 who spent her whole time in the pool! There is a shop which sells basic food that you might need with a steep hill to get to it! There is a restaurant at the top of the property which we used for a few meals, It has a lovely view of the lake and a varied menu - the food was delicious. The living area in our one bed apartment was good, very spacious, big dining table, and we were lucky enough to get a balcony with a lake view (properties are different, some have a garden area with outdoor seating, ours had a balcony with table and chairs.) We had a twin bedroom with plenty of space, and a huge wardrobe! The sofa bed in living room was very comfortable to sleep on. The kitchen facilites were basic but enough for a stay. There is no oven but there is a microwave, which we didn't use, we used the hob. There is a huge fridge and freezer for food. Cuttlery and plates/ bowls/ glasses/cups are provided, as well as cleaning items - mop, cloth, sponge, floor brush. There is a big bathroom with shower. You get towels and sheets. You have to make the beds up yourself. The apartment had very good air conditioning. Overall, a lovely place to come and stay for a few days if you want to explore Lake Garda. We would stay again.
  : It's a little frustrating to have to pick the keys up at another location. Fine if you're arriving in the daytime like us, but could be more difficult by night. Two issues I had with the apartment - 1. was the shower drainage. The shower itself was hot with very strong pressure. We used it at different times of the day and always had hot water. The only issue was that because the drainage was so slow, you ended up standing in a pool of water while showering. Not the end of the world but slightly annoying. 2. The fact that there are no personnel around if you need them for anything. We didn't need anything but if you did, you'd have to ring reception which is at the other hotel and I don't know how quick or easy that would be. Clearer signage would be very useful. We were with people staying in other apartments and took ages to find them.

Good
Traveller Type:
  : Nice views of the lake. I asked for a hair dryer and one was there when I arrived. Thank you.
  : Insufficient toilet paper. Insufficient dish washing liquid. No instruction on how to work the heat or no heat at all. Our parking spot, 135, had a large green item behind it (recycling or garbage?) and this made it very difficult to back out. Insufficient power points I. Living area so it was hard to charge devices without unplugging microwave and TV.