Zeno Apartment

Disappointing
Traveller Type: Family with Young Children
  : The location itself is what we were looking for, easy to get to places without it being super crowded. The staff was also super responsive.
  : There is only AC in the 2 rooms, which meant it could get quite hot in the living room. Unfortunately when we were there (around a heat wave), the AC wasn't working in 1 of the rooms and the fan in that room didn't blow any air, but the staff was quick to help us with calling a handyman and bringing an additional fan. The place itself while being quite large, was a bit disappointing as the beds were quite thin, the apartment is on the older side, and the bathroom was quite tiny and moldy.

Wonderful
Traveller Type:
  : Like the size of the apartment. Very roomy. Great location.
  : Noisy neighbors upstairs, till the early morning hours. The shower head wouldn't stay in place. Kept moving.

Very Good
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : big apartment. comfortable beds. great location.
  : shower tray needs regrouting. shower head was broken and wouldnt stay upright.

Good
Traveller Type: Family with Young Children
  : Good value and location within a ten minute walk from Santa Maria Novella and about a five minute walk from San Lorenzo Market. A wide selection of good cafes and restaurants close by. Check in and key retrieval was easy and uncomplicated. We even got to leave our luggage early, since we arrived before the check in time. The apartment itself is spacious and comfortably accommodates 6 people.
  : Only one bathroom and one shower for 6 people can make toilet logistics inconvenient. The shower head holder was broken, which made the showering experience a bit difficult. Low water pressure and inconsistent water temperatures (perhaps simply old plumbing). I reported the shower head problem to the host. They advised someone would come by to repair the problem but they never came by during our stay. So that part was disappointing.

Very Good
Traveller Type: Family with Young Children
  : Excellent location, not far from Mercato San Lorenzo, SMN station and the Duomo. The apartment is well preserved and has a great old Florence feel. The space was large enough for 5 of us, and the kitchen worked well enough. Having a washing machine is always a plus.
  : The bathroom was less than ideal, the shower should be remodeled as it is small and in poor condition. We've traveled a lot, so we're used to facilities that are old and below average condition, especially in Italy. But some people wouldn't appreciate it.