Tornabuoni Apartment

Disappointing
Traveller Type: Traveling as Couple
  : Great location in close walk to all main areas.
  : Very big apartment which is not good when the air conditioning is not working properly!We spent the 2 nights sweating in bed trying to sleep.Toilet didn't flush and the owner had someone come the morning when we were checking out, he never knocked, just walked into the apartment and walked in as we were getting dressed, fair to say he saw more than he bargained for!Bathroom tap handle comes off when you turn it on also.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Business Traveler
  : The location is perfect, walking distance from the train station, the Duomo, Uffici, Ponte Vecchio, river, shopping, restaurants, bars. There is a bakery and grocery shops in the same street. Large living room, large kitchen/dining area, terrace, laundry machine, large double bed and sofa bed
  : Some of the pots and pans could be replaced as they have served well but other than that, everything was super

Disappointing
Traveller Type: Traveling as Couple
  : location is fantastic! the size is great and spacious. However, this is entirely let down by the general cleanliness and professionalism of the staff or landlord, both of which we did not see. Nobody greeted us, or relayed information pertaining to the apartment or its amenities inclusive of WiFi etc. Lacking in general maintenance. The plumbing is in shambles in the kitchen and one pipe is disconnected which I had to personally reconnect myself after it slipped out. Handles on drawers are missing and perhaps most importantly plug sockets are damaged and may be hazardous in the future though right now they cant and certainly should not be used. Would be conscious of couples with children when in apartments in such unsafe disrepair. The bedroom shutter does not shut or lock posing security issues and comfort and coldness issues. Lastly, the furniture there is covered in stains of varying, unpleasant description.
  : As above. The aged historical building requires a good, conscientious hand to maintain it. This is not the case right now as appliances are very old, very dirty, lighting is limited and this property is not seeing the fullest of its potential nor is it really safe to rent for short or long term stays overall. I would imagine the landlord keeps things running on the general location being as good as it is and the incorrect and outdated photos used on the site to bring custom in.

Wonderful
Traveller Type: Business Traveler
  : Big and pretty space and center location
  : Shower water ran out of hot within minutes

Pleasant
Traveller Type: Family with Young Children
  : Excellent location, walkable to everything. The living room with sofa bed does have a door to close it from the main apartment and the 1 bathroom is Jack and Jill to the main bedroom. Walk out balcony from kitchen and bedroom is convenient.
  : The electrical is compromised, many plugs are not functioning/recessed into the wall and unable to be plugged into, and 2 of 4 gas burners will not ignite but does off-gas if left open (Im in the building code field, both issues are not very safe). Also the heat didnt work The key was not in the lock box on arrival, I had to call twice for support to access, the contact was more interested in me placing cash by the door for cleaning fee and the increased city tax. Since I prepaid 1300 this extra 100 being there immediately (not picked up for 3 days) seemed crass given the challenges.

Wonderful
Traveller Type: Family with Young Children
  : The location of the house is amazing It is a high ceiling place with big windows in the living room; well decorated. Internet was working Okay. Very clean - full of all facilities mentioned at the begining.
  : Taking the keys was a nightmare part of the booking. First of all, the address they sent us via information was wrong. I reached their phone but only one of the phone numbers responded and she misled us regarding the correct address. I had to call Booking, and the booking agent had to reach out the other person. It was raining a lot at that time and we had to wait loong time to get back to hear from them. The address they out on Google Maps is wrong and needed to be updated urgently.