Mamo Florence - Ghibellina Apartment

Very Good
Traveller Type: Business Traveler
  : no breakfast provided. location was very central and easy to walk even at night
  : The hot water quit working after a while. Oddly, the bidet had hot water, but not the shower or the sink. Only one towel given for a stay of one week and no soap. The shower is very small and if you are a big person you may not feel comfortable in there. But there was a washing machine with soap for the clothes and the kitchen was well equipped. There was a broom so I could sweep the floors. All in all a nice place.

Wonderful
Traveller Type:

Very Poor
Traveller Type: Family with Young Children
  : Although it was well-located, there was far too much noise coming from the bar and street outside, it was very difficult to sleep, especially in the front room with the sofa bed. There are much better accommodations in the area that we wished we had booked after the condition of this place.
  : The wear and tear of the apartment is blatant. It is very old and it shows. We dreaded coming home after our long days. Walking through the street door, the main hallway looked like a beat up public housing establishment, it scared our kids. The apartment smelled like a dirty mop and was unclean. Our feet/socks became dirty instantly when we were barefoot or in socks, so we kept our shoes on for the rest of the stay. The beds were both very itchy (bed bugs?) and we had to wear long sleeves, pants and hoodies just to try to not feel it. The shower has mold and is tiny. There is residue around the toilet bowl. Everything felt icky, yucky and incredibly uncomfortable. The bath and hand towels were very thinned out, discolored, smelled mucky and were torn. They brought us new towels midweek which were slightly better. There were no paper or cloth towels in the kitchen to wipe our hands. They brought some eventually. Only one element of the stove worked. The tea kettle had thick calcium deposits on the bottom. The moka coffee maker had mold and disgusting fungus-like residue on the bottom. They brought a new kettle eventually and new moka maker on the last day. No electric coffee maker. We could not even wash our clothes as there was no dryer. They offered to bring us a hanging rack, but there is no exterior space where the clothes could dry in legitimate time. The sofa bed cushions were thrown in the dirty and disarranged laundry room/janitorial closet. Lots of wear on furniture. When we reached out to the hosts, it appeared as if they had not been to their property in a while. We had to constantly reach out with complaints. Our six day schedule in Florence was very tight, and we were expected to make time to meet with contractors, which our schedule did not allow for, since we did not wish for contractors to visit in our absence. The clean and crisp photos shown are a huge misrepresentation.

Very Good
Traveller Type: Family with Young Children
  : Central location. Easy to access. They let us in to drop off our bags early. Very clean. Has washer. Good air conditioning.
  : Could use a full length mirror or at least another mirror. Impossible to sleep on couch in living room because of noise from Irish bar behind the apartment. Very loud till 3:00 am or later.