Castello Di Casiglio

Very Good
Traveller Type: Family with Young Children
  : The hotel and the surrounding gardens were well looked after.
  : The rooms hidden in a corner with no real window.The beds were comfortable,and the bathroom good,but the lack of windows was a large down point.

Disappointing
Traveller Type: Business Traveler
  : Location was good and the garden is nice.
  : The dinner was very amateurish. They pretend to be a serious restaurant but the staff are bored, slapdash and seriously inattentive. The food was good but the low level service pretty much ruins the evening. Bathroom floor was covered in long black hair when we arrived, shower heads leaking all around and covered in red fungus.

Very Poor
Traveller Type: Family with Young Children
  : Nothing really went well - it was a uncomfortable from the beginning
  : A very bad experience. Having travelled a lot, in all parts of the world, over decades this hotel captures first place as the worst hotel evaluated by "value for money". I never spend time on evaluating hotels after a stay but this time I simply feel that I have to do it.. The place was completely full of wedding guests and the party completely overtook all areas including the courtyard, the garden, the lobby. At the pool a very noisy low hanging drone flew around and probably recorded the wedding from above. We had reserved a table in the Le Cru restaurant but because of the wedding we were escorted out of the restaurant and to a table next to the pool where they were serving instead. It was a long walk for the waiters from the kitchen in Le Cru down to the pool and the food got cold before being served. The waiters seemed very inexperienced and for the first time in my life we had to ask an astonishing FOUR times to get a coke for our son (we have three kids, ordered three cokes, they brought us two and we asked for one more). The fourth time we asked the waiter started running across garden towards the Le Cru restaurant and managed to get back with the coke just as we finished the main course. From the hotels side its completely inappropriate to arrange weddings at the same time as guests can book rooms. We are sharing the same facilities and it just doesn't work. I have never experienced anything like this before and I will not in a million years consider going back

Wonderful
Traveller Type: Traveling as Couple

Poor
Traveller Type: Family with Young Children
  : Location is nice for meetings, events, celebrations. Families with children and couples are prone to boredom. We booked a 3 nights stay in order to visit the Como Lake and because of the pool, because obviously summer = pool especially when you live in a 365 days rainy country. 5 days in advance they sent a message through booking.com informing the pool wasnt ready and our reservation was already non refundable. When I explained our disappointment upon checking they offered us a JS with sauna. Its kind, sweet and nice but who needs a sauna with 35 degrees outside. After the checkout they called us twice to offer a discount voucher for our next stay (we did not ask or complain for that), never received it. If you want to charge your hybrid car its 35 / charge.It was good but definitely not worth it when you pay an arm for 3 nights.

Very Poor
Traveller Type: Family with Young Children
  : This was an utterly disappointing trip.
  : Dark and depressing.Doesnt correspond to pictures.Facilities promised not available.Very rude staff.Food poisoning after breakfast.

Wonderful
Traveller Type: Traveling as Couple
  : The building was really nice. Very rustic on the outside but modern inside
  : No pavements to walk down the road a bit. Think this is typical in Italy though

Wonderful
Traveller Type: Traveling as Couple
  : Nice big room, comfortable mattress, new towels every day, stunning surroundings, stunning garden, friendly and helpful staff, EV charging, dogs accepted, I also liked the breakfast.
  : a bit noisy from the street nearby, Blindings were broken.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple