Casa Helena

Policies

WiFi is available in all areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 2 years old stay for € 25 per person per stay when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

This property is located in a residential area and guests are asked to refrain from excessive noise.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Casa Helena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
In the event of an early departure, the property will charge you the full amount for your stay.
This property will not accommodate hen, stag or similar parties.
This property is located in a busy area and guests may experience noise.
Swimming pool #1 is closed from Wed 16 Oct 2019 until Sun 31 May 2020
Swimming pool #1 is closed from Sat 29 May 2021 until Tue 15 Jun 2021
Swimming pool #1 is closed from Thu 30 Sept 2021 until Tue 31 May 2022
A damage deposit of EUR 500 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.