LUNARIS Wellnessresort

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Location and it's a beautiful hotel
  : The staff was rude and the hotel is overpriced.

Good
Traveller Type: Traveling as Couple
  : We didnt like area for adults only , we couldnt use saunas dry of wet becauose was only for nude people. We like to use sauna service but in this hotel there is not option. In the pool area on ground floor dry sauna didnt work at all and wet souna doesnt exist.

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple
  : Outstanding food ; superb design of the hotel and rooms, all new. One of the most beautiful 5* hotel i have ever been to...Too bad so many little failures (below) ruined part of it.
  : Be careful: Amonti and Lunaris are 2 distinct locations. If you're in Amonti you're in the main hotel with the Spa & Garage. If in Lunaris, you have to endure what feels like a labyrinth of tunnels to reach Amonti. Be sure to request Amonti on booking. The Spa closes at 8pm in Summer. Whereas the roof terrace & pools could provide for incredible evening atmosphere, why closing them so early ? 10pm would be minimum. The "concepts" of each Suite can lead to annoying failures. The room (chalet) had completely see-through glass for toilets (not great even if you're intimate with the person), and only a small square of soap as a...shampoo. We were told it's part of the project and we could get normal shampoo at the reception. What ? There should be at least a backup shampoo in the room. You can picture a guest with wet hair travelling to the reception when realising there is no proper shampoo after washing. Having someone bringing it to your room doesn't really help either, it is just not acceptable. Same for Spa slippers : they are not in the room, you need to ask reception to bring them to your room ? How often do I need to call reception to get proper service ? I know they are stolen frequently, but given the price of each suite, it's a small sacrifice to accept for the hotel. Many suites (and some of the nicest ones, too bad..) on first floor have absolutely no view, very claustrophobic. I had to request a room change. Be careful not to be on first floor. The TESLA charger booking was a joke, I booked a place with Tesla Charger and ended charging my car with my own cable on an industrial plug because of some weird misunderstanding. Lost an hour arguing with reception.

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : The location and food. The gondola ride was nice as well
  : No air conditioning in summer. Only complaint and that they can have more vegetarian options

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : hospitality with an extra step
  : opening hours welness

Wonderful
Traveller Type: Family with Young Children
  : Clean, modern, friendly staff, tasty food, green energy. this hotel is of an excellent quality!
  : I personally didnt like the location. Tiny village, no restaurants, no market. the atmosphere is very boring. unfortunately due to a low altitude there was no snow in the village, while on slopes there was.