Casa Scaparone

Poor
Traveller Type: Family with Young Children
  : We were at Casa Scaparone for 2 nights while on a 10-day trip in the Langhe and this was by far the most disappointing experience. The attitude and poor communication of the staff (particularly of a man) spoiled our experience. The settings and the rooms are nice, but it's completely over priced. Nor the service, nor the food, nor the facilities justify paying over 550 for 2 nights.
  : Dirty room with spider webs in every corner and unsafe wiring. Only one socket working. No complimentary water, nor mini fridge or kettle in the room. A week prior our arrival we asked for an early check in at 1.30pm instead of 3pm explaining that we were travelling with a toddler. Despite being told that they would prioritise the cleaning of our room and that if the room was not ready our toddler could take her nap in one of their indoor restaurant rooms (which during summer are unused), on arrival we were told our room was not ready and we were sent by the pool (38 degrees!). The pool is at the top of the hill, with no shade, kids playing and screaming in the water how could we get our daughter to nap there? At dinner we were presented with a 40 euro "surprise menu" that was absolutely not a surprise. All the courses were the usual suspects of the area (vitello tonnato, insalata russa, ravioli del plin, a veal roast). And not only the menu lacked originality, the cooking was mediocre and the worst thing is that again I felt very uncomfortable with their communication and customer service. I informed them of my pregnant status, so when they served the rare roast I looked at it with a shocked face and before I could say anything I was told that the meat reached the recommended temperature of 60 degrees while in the oven so it was safe to be consumed. I am normally not a fan of raw meat and that meat was very rare, but I would absolutely not risk toxoplasmosis. No other option was offered and I was still charged the price of the full menu.

Wonderful
Traveller Type:

Disappointing
Traveller Type: Traveling as Couple
  : The local food in the restaurant was excellent and the wine was excellent the price was v good and the staff v friendly.
  : The accommodation - rustic, rustic and rustic!!! The room was made up of everything you might find in a junk yard old doors, pipes, lights etc. It was pretty awful. 1 plug socket no tv, UBS points that dont work.The bathroom had glass windows so you can see your partner on the toilet - no sound proofing - nowhere to hang towels etc. Glass missing from the toilet door. A herd of elephants above the room! The picture is clear beware what you reserve. It might be one if the worst rooms weve stayed in. The staff think its cool!!

Good
Traveller Type: Family with Young Children

Very Good
Traveller Type:

Good
Traveller Type: Family with Young Children
  : Beautiful Italian authenticity.
  : The bathroom was a bit cramped in the family room - especially the shower.

Disappointing
Traveller Type: Traveling as Couple
  : Cleanliness
  : Unfortunately this place is very expensive considering what they offer you, better value can easily be found in this area. Old charm is lost when you wake up to neighbors using the toilet. Plumming looks just as handmade like the rest of the renovations in this place. Yes- old houses can be isolated and old doesn't necessarily mean without any luxury. Bathroom was dark. Pool area (up a hills walk) could have been lovely, instead we found cheap sunchairs coupled with cheap looking tiles, views of the hilly (beautiful) landscape blocked by a concrete and bush fence. Dinner moderate to good but scarce, breakfast scarce but manageable. Saving seems to be the theme in this place which could be acceptable but for the cost: prices on food 50e for a scarce 4 course dinner and room for 2 people (albeit in a 4 person room) 240e/night. With this kind of prices one might expect something special though, not just a room packed with old things..

Very Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Traveling as Couple
  : Beautiful surroundings. Nice and cozy hotel.
  : When we arrived, we realized that the restaurant was closed. The are no restaurants in walking distance. We would not have booked the hotel, if we knew that the restaurant was closed.

Very Good
Traveller Type: Traveling as Couple
  : Fantastic location for exploring the region, great having the pool on hot days and a quirky relaxed atmosphere, lots of visual treats everywhere. Very peaceful setting and something interesting around every corner. Nice large rooms.
  : Due to the location we didnt have a mobile phone signal but that was made up for by the free wifi.